Employee Assistance Programme (FCDO & FCDO Services)

Tender description

The FCDO and FCDO Services (the Authority) are looking for an all-inclusive Employee Assistance Programme to cover officers and qualifying adult dependants who are posted to our Embassies and High Commissions overseas and for officers only who are based in the UK. Briefly, the service should provide a confidential and efficient problem assess¬ment and identification services to employees with per¬sonal issues that affect their performance at work. Referral of employees for assessment, support and as¬sistance with case management and follow-up services. The FCDO and FCDO Services operate in over c274 locations in 169 countries and territories overseas on all continents and it is essential that any successful bidder must be able to provide services across the network. We are seeking a provider who will be responsive and able to deploy in-country Counsellors when requested. We expect this opportunity will be of interest to providers of Employee Assistance Programmes in not only the UK but also who have a worldwide network of affiliates who are able to provide the service across the FCDO/FCDO Services overseas network. The Contracting Authority intends to use an e-tendering system for the procurement. Additional information: INFORMATION ON SUPPLIER ENGAGEMENT SESSION The Contracting Authority will be holding Supplier Engagement events online from the 11th November. The supplier engagement sessions will take the form of one hour 1-1 meetings and will take place in two parts. Part 1 will offer a chance to brief suppliers on our requirements and procurement approach, and Part 2 will provide an opportunity for supplier questions. The 1-1 meetings will take place online using Microsoft Teams with joining instructions and timings provided following registration. Suppliers that wish to attend a 1-1 meeting should register their interest, along with a preferred slot and planned attendees, with natasha.mardinian@fco.gov.uk before 17:00 BST, 4/11/2020.