Awarded contract

Call centre

Details

Buyer: London Borough of Hammersmith and Fulham
Supplier(s): Orbis Project Ltd
Value: GBP 91,020
Topic: Call centre
Published: 30 October 2020
Source: TedNotices

Tender description

Out of hours emergency/make safe repair service for London Borough Hammersmith and Fulham (LBHF). The London Borough of Hammersmith and Fulham is seeking suppliers to undertake out of hours call handling services to its 17 000 homes. The contract will be for 2 years with one possible extension of 1 year. The core working hours are 6 p.m. — 8 a.m., however there could be some minor additional tasks required outside these core working hours. Please note the Council's current IT system, and core working hours may change during the course of this contract.

Timeline

Completed: Award date12 October 2020
Completed: Award published30 October 2020
Current notice

About the buyer

London Borough of Hammersmith and Fulham is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79512000 · Call centre

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@london-borough-of-hammersmith-and-fulham.gov
Commercial Director	+44 •••• ••••••	••••••••@london-borough-of-hammersmith-and-fulham.gov
Procurement Manager	+44 •••• ••••••	••••••••@london-borough-of-hammersmith-and-fulham.gov
Category Lead	+44 •••• ••••••	••••••••@london-borough-of-hammersmith-and-fulham.gov
Senior Buyer	+44 •••• ••••••	••••••••@london-borough-of-hammersmith-and-fulham.gov
Contracts Manager	+44 •••• ••••••	••••••••@london-borough-of-hammersmith-and-fulham.gov