Closed tender

Request for Information (RFI) - Provision and Maintenance of an Enterprise IT Service Support Management Toolset

Details

Topic
IT services: consulting, software development, Internet and support
Published
19 October 2020
Submission
9 November 2020

Tender description

This RFI is a general market enquiry to identify potential suppliers of a Service Support Management (ITSSM) toolset solution providing a replaced and extended service with the aim of adding modern on-demand cloud services ensuring they are efficient and highly available. We are seeking to understand the market offering and in particular, the financial investment required to implement an ITSSM toolset, to inform our Business Case and subsequent tender specification.

Timeline

  1. Completed: Tender published19 October 2020
    Current notice
  2. Completed: Submission date9 November 2020

About the buyer

NI Water is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support
  • 72100000 · Hardware consultancy services
  • 72200000 · Software programming and consultancy services
  • 72300000 · Data services
  • 72400000 · Internet services
  • 72500000 · Computer-related services
  • 72600000 · Computer support and consultancy services
  • 72700000 · Computer network services
  • 72800000 · Computer audit and testing services
  • 72900000 · Computer back-up and catalogue conversion services
  • 73000000 · Research and development services and related consultancy services
  • 79000000 · Business services: law, marketing, consulting, recruitment, printing and security
  • 79400000 · Business and management consultancy and related services
  • 79500000 · Office-support services
  • 79900000 · Miscellaneous business and business-related services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

140 similar open tenders

See more open tenders related to Request for Information (RFI) - Provision and Maintenance of an Enterprise IT Service Support Management Toolset.

Explore all open tenders

Related topics

Topics related to Request for Information (RFI) - Provision and Maintenance of an Enterprise IT Service Support Management Toolset, ranked by notice volume.

View all topics
TopicCountValue
  1. 1,745
    £636.1bn
  2. 26,970
    £1.7tn

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.