Closed tender

Information Technology Service Management Toolset

Details

Published
17 October 2020
Submission
5 November 2020
Source
Ireland

Tender description

The Services comprise of the provision of an ITSM (Information Technology Service Management) Toolset. An ITSM toolset is software which supports ITSM processes in the delivery of services to customers. The ITSM Toolset will be required to be aligned with the ITIL (IT Infrastructure Library) framework and be delivered as a managed cloud-based solution. It is intended to set up a multi-supplier, multiple lot framework.

Timeline

  1. Completed: Tender published17 October 2020
    Current notice
  2. Completed: Submission date5 November 2020

About the buyer

HEAnet CLG is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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