Information Technology Service Management Toolset
Details
- Buyer
- HEAnet CLG
- Published
- 17 October 2020
- Submission
- 5 November 2020
- Source
- Ireland
Tender description
The Services comprise of the provision of an ITSM (Information Technology Service Management) Toolset. An ITSM toolset is software which supports ITSM processes in the delivery of services to customers. The ITSM Toolset will be required to be aligned with the ITIL (IT Infrastructure Library) framework and be delivered as a managed cloud-based solution. It is intended to set up a multi-supplier, multiple lot framework.
Timeline
- Completed: Tender published17 October 2020Current notice
- Completed: Submission date5 November 2020
About the buyer
HEAnet CLG is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@heanet-clg.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@heanet-clg.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@heanet-clg.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@heanet-clg.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@heanet-clg.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@heanet-clg.gov |
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