Health and social work services

Tender description

The Carers (Scotland) Act 2016 is designed to support carers’ health and wellbeing and help make caring more sustainable. There are duties placed on local authorities to help support carers. Carers who are supported to carry out their role in a way that supports their own health and wellbeing are key to achieving the EHSCP’s vision to deliver together ‘a caring, healthier and safer Edinburgh’. The Council are requiring providers to help provide services and will work with the EHSCP, City of Edinburgh Council, Communities and families, NHS Lothian and other third sector partners to address the actions detailed within the Edinburgh Joint Carers’ strategy 2019-2022 implementation plans. (a) identifying carers The provider will work with businesses and employers to raise awareness of carers; raise awareness of carer positive employers award; identify and support carers in the workplace and those who wish to return to employment; and provide training to health and social care staff working within the Edinburgh Health and Social Care Partnership, City of Edinburgh Council NHS Lothian, Third and Independent sector within the City of Edinburgh. (b) Information and advice service The provider will offer an accessible face to face, and digital service of information and advice on topics relevant to carers, including but not restricted to: — carers' rights, as detailed in the Carers' Charter, — income maximisation for carers, — how to access advocacy support, — how to access health and wellbeing support, — how to access bereavement support services for carers following the death of a cared-for person; and — how to access support with emergency care planning and future care planning for carers. The service provider shall work in partnership with a range of carer organisations to provide and coordinate a range of health and wellbeing supports for adult carers. An adult carer is a person who is at least 18 years and provides, or intends to provide, unpaid help and support to a relative, friend or neighbour who cannot manage to live independently without the carers help due to frailty, illness, disability or addiction. 3.4 The aim of the service is to offer health and wellbeing supports that are flexible and meet need depending on carers personal circumstances and based on evidence and level of demand across the City of Edinburgh. A variety of support will be offered for all adult carer groups some on a city-wide basis and others offered within each of the four EHSCP localities – North East, North West, South East and South West. The service will provide a range of overnight, day and evening breaks for adult carers. An adult carer is a person who is at least 18 years and no longer attending school and provides, or intends to provide, unpaid help and support to a relative, friend or neighbour who cannot manage to live independently without the carers help due to frailty, illness, disability or addiction. The service provider will plan, coordinate and manage a programme of short day, evening and residential breaks for adult carers. The short breaks can be for the carer themselves or for the carer and the cared for person together. The planned short breaks will enable carers to meet peers and the service providers employees or volunteers, who will be able to offer emotional support to the carer in addition to them having a break from their caring role. The service provider will manage a short breaks fund, providing all carers, access to funds to be able to arrange flexible and creative breaks from caring. The short breaks fund will be for those carers whose needs and outcomes cannot be met through the planned short breaks programme, respitality or other funding routes. This service shall be part of the EHSCP integrated carers team, alongside the carer support hospital discharge team and led by the Carer Service Development Manager within the EHSCP. The integrated team works with hospital teams, primary care teams and locality EHSCP teams to support early identification of carers in statutory services and act as a bridge to connect carers into established local third sector carer organisations. The service shall provide personalised support for adult carers in specific localities, who have requested support through one of the EHSCP partnership pathways (via GP or Social Care Direct) or have been identified by EHSCP staff. Lot 5 a: North East Locality, Lot 5b: North West Locality, Lot 5c: South East Locality, Lot 5d: South West Locality. An adult carer is a person who is at least 18 years and provides, or intends to provide, unpaid help and support to a relative, friend or neighbour who cannot manage to live independently without the carers help due to frailty, illness, disability or addiction. The service will identify young adult carers and provide information, advice and support. A young adult carer is someone who is 16-25 years old and no longer at school and provides, or intends to provide, unpaid help and support to a relative, friend or neighbour who cannot manage to live independently without the carers help due to frailty, illness, disability or addiction. There are three distinct elements to the service being provided: (a) support to Schools staff across Edinburgh (Local authority and Independent) to develop a network of identified young carers coordinators in every school, support the development of good practice guidelines and provide regular CPD opportunities; (b) ensuring that young carers statements are completed where appropriate; (c) provision of support, where appropriate to young carers as identified through young carers statements. This support may include the provision of advice and information in digital formats, the provision of a small grant, group work provision, 1 to 1 support or short break provision. The service will offer specialist information and advice for adult parent carers, offer and prepare adult carer support plans and support adult parent carers to maintain their health and wellbeing. An adult parent carer is a person who is at least 18 years and provides, or intends to provide, unpaid help and support to a child of any age who cannot manage to live independently without the carers help due to frailty, illness, disability or addiction. An adult parent carer is not a carer if they provide carer only because of the person’s age (where they are under 18).