Health and social work services

Tender description

The contracting authority seeks suitably qualified and experienced providers deliver additional care at home services for adults to support its current core providers, and/or suitably qualified and experienced providers to enter into a contract for its community-based reablement service. Lot 1 will comprise an additional three (3) care at home contracts to be delivered within the north of the borough (Borough, Walworth, Bermondsey and Rotherhithe) and to support the contracting authority's current core provision. The primary objective aims of the service are: • to ensure that in delivering care the social, cultural and religious needs of service users are properly taken into account; • to contribute to reducing the number of emergency admissions to hospital; • to work effectively in a vital day-to-day role alongside other health and social care agencies within the context of an individual’s overall care and health; • as part of their daily work to promote and maintain the health and well being of the local population; • to ensure that the investment made positively adds social value to the local population in Southwark; • to contribute to the achievement of the NHS outcomes framework. Lot 2 will comprise an additional two (2) care at home contracts to be delivered within the south of the borough (Peckham, Camberwell and Dulwich) and to support the contracting authority's current core provision. The primary objective aims of the service are: • to ensure that in delivering care the social, cultural and religious needs of service users are properly taken into account; • to contribute to reducing the number of emergency admissions to hospital; • to work effectively in a vital day-to-day role alongside other health and social care agencies within the context of an individual’s overall care and health; • as part of their daily work to promote and maintain the health and well being of the local population; • to ensure that the investment made positively adds social value to the local population in Southwark; • to contribute to the achievement of the NHS outcomes framework. A single provider will deliver services across the whole of the borough. The objectives of the service are: • to enable service users who have care and support needs at the point of admission to live as independently as possible within their own home, maximising independence, self-care and wellbeing; • to enable service users to develop and achieve skills which may have been lost through a period of crisis or ill health; • to provide a safe and encouraging service which builds confidence in service users and optimises strengths; • to enable service users to maintain their own networks of support within the community; • to ensure effective working with the contracting authority's ‘in house’ therapy team so that the appropriate blend of staffing resources can be applied to support improved outcomes for service users; • to work effectively with the broader range of intermediate care services within Southwark – including those provided by Guys and St Thomas Trust; • to ensure timely discharge from acute (hospital) care supporting service users to return to their homes and where possible avoid readmission to hospital care; • to ensure that service users can remain in the place of their choice for as long as possible, reducing, for example admission to bed based care; • to ensure the effective management of available resources including working with others to reduce the service users on-going need for care and support and effectively managing an individuals length of stay within the reablement service, ensuring their transition to reduced and or alternative service provision where this is required.in a timely way; • outcomes may be ‘change’ based i.e. supporting service users to improve independence and self-care or be those of ‘maintenance’ through which interventions are designed to prevent further deterioration; • to work within the principle of least intervention at least cost to achieve the required outcomes; • working with others to support the service user to achieve their individual outcomes agreed at the point of admission, and in any subsequent review, as set out in their reablement care and support plan; • where following a period of reablement on-going care and support is required for individual services users to work with others to ensure that services users have informed choices about how this might be met; • the community based reablement service will be for a period of up to six weeks, although many people will be discharged from the service earlier and in some cases after a short period of time.