Provision of Logrhythm S&M and Professional Days
Details
- Supplier(s)
- Softcat PLC
- Value
- GBP 133,661.74
- Duration
- 1 year
- Topic
- Software package and information systems
- Published
- 30 September 2020
- Source
- uk:contracts_finder
Tender description
1. The Authority has a requirement for Support and Maintenance which includes: a. Hardware Support and replacement if needed. b. Software support is required from LogRhythm via our support portal, email or telephone. Available 24x7 with a 4 hour response time. c. Weekly Knowledgebase updates, minor and major software updates throughout the length of the contract. Commencement of the new support contract will be 30/9/20 2. The Authority has a requirement for 10 LogRhythm Professional Service Days each year to: a. Help create log-parsing policies for new source types that LogRhythm do not currently support. b. Help to configure the application to best suit DVLA environment. c. Support Cyber Security with onboarding of new log source types that are not currently supported by LogRhythm and configure the application to best suit DVLA environment. d. Resolve any issues Cyber Security may have with the LogRhythm system.
Timeline
- Completed: Award date24 September 2020
- Completed: Award published30 September 2020Current notice
- Completed: Contract expiry date29 September 2021
About the buyer
Driver and Vehicle Licensing Agency is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov |
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