(IBM TM1) Upgrade to IBM Planning Analytics Cloud

Tender description

The University must ensure that it provides robust student number plans and fee income estimates. This data is essential to inform the University's Economy Model and business plans. Student number plans and fee income are captured using IBM Cognos TM1, which went live in September 2017. The implementation of the software was delayed due to several staff changes and the complexity of the model, hence the requirement to upgrade 3 (three) years after the initial launch. The University's current version of IBM Cognos TM1 is now several years old and since September 2019 it has not been supported by IBM, with it having been replaced by a new version of the software. The University now runs the risk that neither we, nor our supplier, Simpson Associates, will get any support from IBM to repair any bugs or faults that occur. In the past year there were 26 (twenty six) incidents, 6 (six) problems, 5 (five) change requests, 8 (eight) outages and 24 (twenty four) request tickets. We have also experienced a compatibility issue between our current version of student number planning and workstations that had been upgraded to Windows 10.