Accessibility Audit: Friends and Family Test Analysis Website

Tender description

Why the Work is Being Done The audit will test the website (http://fft.england.nhs.uk/) against the AA standard of WCAG2.1 and note where it meets AAA standard. The audit will also test to ensure the site meets the legislative requirements of the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Problem to Be Solved The website is required to comply with the legislative requirements of the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 by 23 September or as soon as possible thereafter. Who Are the Users As a patient experience professional I need to be able to analyse FFT data over time at organisational, site and ward levels. I also need to be able to assess the popularity of different response methods. Early Market Engagement Work Already Done Existing Team The supplier will be working for NHS England Insight and Feedback team but may also be liaising and supporting Picker Europe Ltd. Current Phase Live Work Location NHS England will not be providing an office base. The work will take place remotely using videoconferencing etc where necessary. Working Arrangments The work will be undertaken remotely although video conferencing will be available for contact. Security Clearance Additional T&Cs The work will be subject to the standard NHS terms and conditions. Skills & Experience Have experience of auditing websites using a range of accessibility aids and browsers including JAWS, ZoomText, Dragon NaturallySpeaking, NVDA and VoiceOver Have previous experience of similar accessibility audits for government websites able to produce useful and relevant reports have experience of working with experts by experience (those with lived experience of using accessibility aids as a day to day user as part of their normal lives). Nice to Haves No. of Suppliers to Evaluate 8 Proposal Criteria approach and methodology technical competence how the approach/solution meets user needs how the approach or solution meets your organisation’s policy or goal estimated timeframes for the work value for money Cultural Fit Criteria take responsibility for their work be able to work with clients with low technical expertise Payment Approach Fixed price Assessment Method Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers Budget range