Technology Strategy Engagement and Document Production

Tender description

Summary of the work The Office of Rail and Road (ORR) wishes to develop a new Technology Strategy for 2020 - 2023. Expected Contract Length Up to 31st March 2020. It is expected the engagement will take 40 days across January to March 2020. Latest start date Thursday 16 January 2020 Budget Range Up to £40K to conduct engagement to gather requirements, provide feedback, workshop the high level strategy and deliver the finalised Technology Strategy Document. Why the Work is Being Done ORR needs a Technology Strategy to under pin technology transformation projects from 2020 to December 2023. Problem to Be Solved Full staff engagement to understand the business drivers to produce the Technology roadmap for the next three years. One the drivers are known, work with the internal IS team to produce the Technology Strategy document. Who Are the Users As staff members of ORR, they will have an opportunity to discuss what works well currently, what will assist them in their roles to be more efficient and provide any known future changes to industry that may require technology changes. Early Market Engagement None started to-date. Work Already Done Nothing as yet. Existing Team The supplier will primarily work with ORR's IS team engaging with ALL ORR staff to understand requirements and drivers to produce the Technology Strategy. Current Phase Discovery Skills & Experience • Experience of Engagement to draw out requirements to form a technology strategy. • Provide a single example of your experience of having delivered a Technology Strategy document. • Experience of having delivered engagement workshops Nice to Haves • Experience in user research. • Any general certifications (ISO 9001, ISO27001, Cyber Essentials). Work Location At the supplier's offices for draft document production and report writing. However, as required, the supplier will need to attend meetings and workshops at a combination of ORRs regional sites in Birmingham, Bristol, Glasgow, Manchester and York and the HQ at : Office of Rail of Road 25 Cabot Square London E14 4QZ Working Arrangments Supplier will be able to work remotely, but must be available for meetings in London and the regional offices to deliver engagement workshops. as required. Travel time and expenses must be covered by the supplier. Security Clearance No specific security clearances required. Additional T&Cs No additional terms required. No. of Suppliers to Evaluate 5 Proposal Criteria • Engagement process • Approach and methodology • Findings playback • Workshop approach • How the approach or proposal meets the requirement • Estimated time-frames for the work • Risk management • Team structure and qualifications • Value for money • Case Study • Work History • Presentation to cover; 1) Vision for the ORR Technology Strategy Engagement and document delivery 2)Intranet and Case Study 3) Approach and Methodology 4) Timeline and budget Cultural Fit Criteria • Work as a team with our organisation and other suppliers. • Demonstrate a commitment to collaborative and transparent working and to open source technology. Payment Approach Fixed price Assessment Method Presentation Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers 1. Are you expecting user research with non-ORR users as well? i.e. research with users in research lab. ORR are expecting user research with ORR staff and some key Non ORR stakeholders, i.e Network rail, Department for Transport, Highways England and some train operators. 2. Can you please confirm that the output is a Technology Strategy focused on Technology transformation roadmap and is not expected to include additional aspects such as Operating Model or Supply Chain etc. A Technology Strategy with transformation roadmap is required. 3. Please can you clarify one of the presentation criteria "2)Intranet and Case Study "? What is referenced by Intranet? Intranet appears in the spec in error, could you please disregard it. ORR require a case study where bidders have completed user research and produced a Tech transition strategy. 4. Will members of the IS team be available to support this work, including supporting the roadmap and setting up logistics for the staff engagement sessions/workshops? Yes IS Management will be available and will also attend engagement sessions. They will be set up following an initiation meeting with the winning bidder. 5. We provide resources that can work at the ORR Cabot Sq office without any expenses. Please can you confirm that expenses to travel to undertake user research at your regional offices would be reclaimable in line with ORR expense policy for your own staff? No. The quote should be a fixed price and should contain any expenses for travel and subsistence incurred during the regional engagements. 5 days in total.