Closed tender

Future Northants- Soft Market Testing for Contact Centre solution

Details

Buyer
LGSS
Topic
Software package and information systems
Published
24 January 2020
Submission
21 February 2020
Source
uk:procontracts

Tender description

We are running this soft market test to help us gain an understanding of the market and current technological capabilities to help us inform the strategy for the Contact Centre solutions for North Northants and West Northants. FUTURE NORTHANTS is the Programme team set up to deliver the Local Government Reform to create two new Unitary Authorities in Northamptonshire. The Government has agreed to create two new unitary councils in Northamptonshire to provide all local government services in the county. The creation of North Northamptonshire Council and West Northamptonshire Council is an opportunity to develop and transform services so they deliver what residents and businesses need, they should be modern and provide good value for money. Keywords: Customer Services , Northamptonshire , Contact Centre

Timeline

  1. Tender published24 January 2020
    Current notice
  2. Submission date21 February 2020

About the buyer

LGSS is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems

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