Equal opportunities consultancy services

Tender description

The supplier shall undertake comprehensive access surveys of all motorway service areas in England and make this information available to the public in easy to use and accessible ways, enabling disabled road-users to plan journeys on the strategic road network that meet their own specific access needs. The access guides should be accurately maintained and published for the duration of the contract, until March 2023. The supplier shall undertake access surveys of every motorway service area (MSA) in England. Facilities to include: The disability access surveys will inform the preparation of access guides for each MSA. These will include detailed access information to enable disabled visitors to access and use the facilities and less detailed, key accessibility features to the shop units and services within the MSA. Detailed access guides (including measurements and photographs where relevant) to cover: — car, coach and minibus parking, — entrance to the service facilities and retail areas, — toilets, showers, baby changing and any other related facilities, — all areas within the confines of the MSA provided for visitors to relax, walk dogs, eat picnics, smoking areas, etc. — all intervening access routes, entrances, exits, changes of levels, etc. Guides to the key accessibility features will be provided to the following: — all café and restaurants, fast-food units, coffee shops and shared seating areas, — all retail and entertainment units including newsagents, food retailers, arcade facilities, etc. — filling stations and associated services and facilities such as shops, car washes, air and water. Please review the tender documentation for further information.