Security services

Tender description

Citizen is seeking to appoint a single service provider to work with us to provide our required concierge security services. The role of concierge security at Gateway and Frank Walsh House is primarily to provide an Out of Hours security role for the buildings and its residents and to be a direct and visible point of contact for customers, staff, visitors, contractors, etc. The concierge security team will also be a point of contact for residents who may require support in an emergency. They will ensure that a high standard and professional service is given and will work jointly with partner organisations (for example, with support providers) and work in line with relevant citizen policies and procedures. Citizen is seeking to appoint a single service provider to work with us to provide our required concierge security services. The role of concierge security at Gateway and Frank Walsh House is primarily to provide an Out of Hours security role for the buildings and its residents and to be a direct and visible point of contact for customers, staff, visitors, contractors, etc. The concierge security team will also be a point of contact for residents who may require support in an emergency. They will ensure that a high standard and professional service is given and will work jointly with partner organisations (for example, with support providers) and work in line with relevant citizen policies and procedures.