CHIS Winter Flu and COVID Programme (WA10828)

Tender description

This contract is for the provision of a Dell Hardware for SCW. SCW have been engaged by NHS England to stand up and run an Immunisation Management Services (IMS). This forms part of project WA10828 and funded via an MOU agreed with NHS England on the 23 July 2020 to mobilise these services. The request is to support a government strategy to reach a variety of citizen cohorts with a Winter Flu vaccine. In order to achieve the strategic goal it is recognised that a significant effort to contact and follow up from invitation letters of Citizens in these cohorts to ensure the maximum level of Flu vaccination is achieved. To support this work programme and associated service the IMS will employ around 300 contact centre agents who will be engaged to make contact and follow up contacts with Citizens. The new IMS service will require equipment to access telephony and clinical systems. SCW uses a standard equipment specification which is supported on the SCW network domain with remote VPN access (AOVPN) and uses secure remote patching and management tools. The proposal to CHIS/IMS is to procure standard desktop equipment which will be connected and managed by the SCW organisations Cyber Essential plus certified IT infrastructure. The equipment allows for a new users based at their home or remote location to work safely and securely by providing a laptop, adjustable 22" desktop screen, docking station, separate keyboard and mouse.