Provision of Learning and Development Services

Tender description

The Framework Agreement will be used to provide a range of generic L and D services and support the provision of future services. The objectives of the Framework Agreement are to: • achieve high quality user experience through offering a variety of learning delivery channels including face to face and digital interventions that will enable flexible access to learning and ensure good customer service throughout; • improve the quality of learning by blending together different learning solutions into coherent learning bundles and pathways; • maintain delivery of existing core interventions and programmes; • achieve value for money learning through the full use of technology to provide concise and focused modules of learning; • assist in the provision of a seamless, blended prospectus in a manner which is in line with NICSHR L and D vision and user requirements; • provide learning that imparts practical know-how, equips staff and incorporates the latest tools and techniques needed to develop the skills required to deliver effective public services; • work collaboratively with Suppliers, Departments and Professions to identify, design, develop and deliver current and future learning interventions; and • improve utilisation of evaluation and management information.