Closed tender

VIVID - Contact Centre Software & Related Services

Details

Buyer
Vivid Housing Limited
Topic
Telecommunications services
Published
1 September 2020
Submission
1 October 2020
Source
uk:procontracts

Tender description

VIVID wishes to procure and implement a Cloud Omnichannel contact centre platform that will provide a wide range of functionality for use within the contact centre, remove any dependencies on VIVID premises and current co-lo data centre hosting. This will allow us to provide excellent customer service by offering customers their “channel of choice” and will improve our agility and business continuity capabilities. Keywords: Digital Technology, Contact Centre, Cloud , Telephony, Microsoft Teams , Omnichannel

Timeline

  1. Tender published1 September 2020
    Current notice
  2. Submission date1 October 2020

About the buyer

Vivid Housing Limited is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 64200000 · Telecommunications services

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Decision makers

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