Digital Platform Team & Digital Services

Tender description

Why the Work is Being Done CPS is looking to further its investment in its Digital Transformation putting Digital at the centre of its 2025 Strategy. This will predominantly require a shift from traditional legacy technology and delivery processes to modern cloud-based services and modern delivery practices. Digital services and tools will be hosted on CPS Digital Platform client-side with integrations to legacy systems and third-party technologies and services. Problem to Be Solved CPS has a requirement for the following: 1. To support the CPS Digital Platform. The Digital Platform will predominantly host services that supports CPS’s 6500 internal users but may potentially evolve to support external facing services used by our Criminal Justice Service Partners and members of the public. 2. To build, deploy and maintain the modern, cloud-based platform in which to host services developed by the team. The teams should be capable of delivering informed options around platform and tooling as well as implementing those options. The current platform makes use of modern technologies such as Azure, Kubernetes, Docker, Terraform, and Azure Devops, and follows patterns such as Microservices Architecture and Infrastructure as Code. 3. The new services could be custom built software, integrated COTS (Commercial off the Shelf) products or a combination of both. Software and services may require integration with our existing CPS estate, which encompasses third party solutions Outsystems, Oracle, Service Now and custom-built legacy services. The Digital Platform will be utilised where possible and practical. 4. Have input into the wider CPS Cloud Strategy and be able to assist where necessary with architecture, design, security, implementation, and maintenance of CPS Cloud Services. Who Are the Users Users of the Digital Platform will be the development teams building services. For example, the development teams build an app like an automated redaction service and the digital platform provides the tools to build, test, deploy and host the service. Users of the services are CPS staff; predominantly legal and operational staff. Users also include the public; victims and witnesses. Early Market Engagement Work Already Done Existing Team The innovation team is led by the Head of Digital Technology Solutions department, and currently constitutes 3 small teams, the Discovery team (User Researcher and Product Owner), Skunk Team (Dev and a Business Analyst) and the Digital Platform Team (Dev, QA, Del Lead, DevOps engineer). The contracted supplier will have to work with our incumbent suppliers (CGI, Wipro, Century Link) and any potentially other suppliers developing services sourced from Govt Frameworks. Current Phase Not applicable Work Location They will be based at Wakefield office but can work from home during the time of COVID restrictions. Address: Crown Prosecution Service 4 South Parade Wakefield West Yorkshire, WF1 1LR United Kingdom Working Arrangments The team will be based at Wakefield office but can work from home during the time of COVID restrictions. The team are expected to use their own equipment but will be provided access to CPS's networks. Security Clearance DBS clearance will be required and on occasions SC. Additional T&Cs Skills & Experience Experience of developing in Azure C# Programming Language Devops and agile methodologies Test driven development approach Working in Innovation type environment Working with Cloud cognitive services (AI and Machine Learning) Working to GDS standards Nice to Haves Serverless computing Automation technologies (e.g. RPA) Outsystems experience No. of Suppliers to Evaluate 3 Proposal Criteria Technical solution Approach and methodology How they’ve identified risks and dependencies and offered approaches to manage them Value for money Cultural Fit Criteria Work as a team with our organisation and other suppliers Be transparent and collaborative when making decisions Share knowledge and experience with other team members Payment Approach Time and materials Assessment Method Case study Work history Evaluation Weighting Technical competence 65% Cultural fit 10% Price 25% Questions from Suppliers No questions have been answered yet Budget range the budget is up to £4m over the 2 years (£2m a year).