Digital & Innovation Products & Services

Tender description

Why the Work is Being Done CPS is looking to further its investment in Digital Transformation, putting Digital at the center of its 2025 Strategy. This will predominantly require a shift from traditional legacy technology and delivery processes to modern cloud-based services. Many of these services will be hosted on CPS Digital Platform. The work required will be to provide Discovery capability to investigate user needs of internal and external users so CPS can ensure that the funding we have available for innovation is directed in the most effective way. And also to To provide a ‘skunk’ work capability that allows CPS to trial new ideas and concepts very quickly to see if the they are technically possible and if there is business value. Problem to Be Solved 1. To support CPS in providing a Discovery capability to investigate problems and understand the user needs of internal and external users so CPS can ensure that the funding available for innovation is directed in the most effective way. 2. To provide a ‘skunk’ work capability that allows CPS to trial new ideas and concepts very quickly to see if the they are technically possible and if there is business value. Predominantly this will be using Cloud Cognitive Services in a server-less computing approach but may also including COTS (Commercial off the Shelf) products or a hybrid of the two. 3. It is expected the proof of concepts will have a clear goal and defined success criteria that will be tested with users and iterated based on feedback but if required the team will have the ability to fail fast and pivot to the next idea. 4. To provide the capability to industrialise the proof of concepts if successful to a full service that would meet GDS standards and may require integration with our existing CPS systems such as Outsystems, Oracle and existing legacy. It is expected that in most cases any service would be hosted on CPS’ Digital Platform. Who Are the Users Users of the Digital Platform will be the development teams building services. Users of the services are CPS staff; predominantly legal and operational staff. And the public; victims and witnesses. Early Market Engagement Work Already Done Existing Team The innovation team is led by the Head of Digital Technology Solutions department, and currently constitutes 3 small teams, the Discovery team (User Researcher and Product Owner), Skunk Team (Dev and a Business Analyst) and the Digital Platform Team (Dev, QA, Del Lead, DevOps engineer) The contracted supplier will have to work with our incumbent suppliers (CGI, Wipro, Century Link) and any potentially other suppliers developing services sourced from Govt Frameworks. Current Phase Not applicable Work Location They will be based at the Wakefield office but can work from home during the time of COVID restrictions. Address: Crown Prosecution Service 4 South Parade Wakefield West Yorkshire, WF1 1LR United Kingdom Working Arrangments The team will be based at Wakefield office but can work from home during the time of COVID restrictions. The team are expected to use their own equipment but will be provided access to CPS's networks. Security Clearance DBS clearance will be required and on occasions SC. Additional T&Cs Skills & Experience Experience of developing in Azure C# Programming Language Devops and agile methodologies Test driven development approach Working in Innovation type environment Working with Cloud cognitive services (AI and Machine Learning) Working to GDS standards Nice to Haves Serverless computing Automation technologies (e.g. RPA) Outsystems experience No. of Suppliers to Evaluate 3 Proposal Criteria Technical solution Approach and methodology How they’ve identified risks and dependencies and offered approaches to manage them Value for money Cultural Fit Criteria Work as a team with our organisation and other suppliers Be transparent and collaborative when making decisions Share knowledge and experience with other team members Payment Approach Time and materials Assessment Method Case study Work history Evaluation Weighting Technical competence 65% Cultural fit 10% Price 25% Questions from Suppliers No questions have been answered yet Budget range the budget is up to £4m over 2 years (£2m a year).