Expired contract

CS20281 Emergency Consumer Advice Line

Details

Value
GBP 25,000
Duration
8 months
Topic
Call centre
Published
1 September 2020

Tender description

The purpose of this tender exercise is to ensure that in the event of a non-routine incident or other periods of increased demand, the Office for Product Safety and Standards is able to quickly scale up its emergency call handling operations to process commensurate levels of consumer enquiries, providing accurate advice and reassurance to consumers.

Timeline

  1. Completed: Award date12 August 2020
  2. Completed: Award published1 September 2020
    Current notice
  3. Completed: Contract expiry date31 March 2021

About the buyer

UK Shared Business Services - UKSBS is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre

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Decision makers

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