P21-0057 CRM Developer

Tender description

Summary of the work An exciting digital transformation programme putting Microsoft Dynamics CRM at the heart of our processes and interactions with users. The programme has started and will continue to develop a web front end to interact with users through a secure account space to and from CRM to power transactions with users. Specialist role Developer Expected Contract Length 8 1/2 months with the option to extend for a 12 month period depending on budget Latest start date Wednesday 19 August 2020 Maximum Day Rate £600 excluding VAT and including all expenses Who Speclialist Work With Working within an Agile service design, delivery and support team of circa 30 people responsible for digital transformation activities across the organisation. It’s a multidisciplinary team with software developers, testers, designers, user researchers, Dynamics developers, service designers and product owners. The Dynamics developer will work closely with all of the team as well as the users of the CRM system across the business. What Specialists Work On Support the implementation of SE’s digital transformation. Primarily the role will focus on a workstream covering the following activities: 1. Data Quality, Compliance and Security - Delivering new practices to significantly reduce data quality issues entering Dynamics 365, 2. Services to Partners - onboard other partners and provide more responsive and predictive approaches that enables their business operations in line with Microsoft’s roadmap of supported features. 3. System Integration - With our product/service offering now becoming more accessible online, we will be designing and delivering new ways of working that take full advantage of the new User Interface and functionality Skills & Experience • Javascript front end and C# Plugin Development • Power Apps & Logic Apps • Business Process Flow & Power Automate Development • FetchXML Experience • Data migration & System Report Writing • Design of systems integration Nice to Haves • XRM Toolbox • Form Design, Security Role Profiling & Business Rules • Writing technical specifications for planned work • System Administration across environments Work Location The supplier is expected to supply a resource to work as part of the team. A core team is based in Glasgow city centre and work standard working hours of 9-5 Mon-Fri. It is expected that the resource would be available for physical meetings and coworking at times but remote working is available. Working Arrangments The supplier is expected to supply a resource to work as part of the team. A core team is based in Glasgow city centre and work standard working hours of 9-5 Mon-Fri. It is expected that the resource would be available for physical meetings and coworking at times but remote working is available. This role is outwith IR35 (it doesn't apply) Security Clearance Baseline Personnel Security Standard level clearance is required for this role. Additional T&Cs SE has identified that; the Supplier will be a controller for the purposes of the Data Protection Law, for any and all personal data it provides in support of its bid (including but not limited to contact details and CVs). Suppliers must therefore ensure that it has a lawful ground under the Data Protection Law to share such personal data with SE for the purposes of this bid and provision of the Services. SE will be the controller of any personal data it processes in accordance with this procurement process. No. of Specialists to Evaluate 4 Cultural Fit Criteria • Work as part of an agile team, helping others clear priority tasks as required. • Deliver value to customers early and often. • Be transparant and collaborative in decision making. • Take responsibility and ownership of tasks. • Challenge the status quo. Assessment Method Interview Evaluation Weighting Technical competence 60% Cultural fit 20% Price 20% Questions from Suppliers 1. Is there an incumbent? There is a supplier providing this role at the moment. 2. Will you sponsor BPSS for the right candidate? no 3. Why are you advertising for role if there is already an incumbent? The current contract is coming to an end and inline with public sector procurement regulations we are now conducting a competitive call off to put a new contract in place. 4. How often will the candidate need to be on site – is the team currently working in the office or remotely? The team are currently working remotely at least until February, we can't say how often the person will need to be on site once our offices are re opened, the task to be delivered will determine when they need to be there. Sometimes these tasks are only identified on short notice. 5. Do you know if the current incumbent will be re-applying? As this is an open call off process being advertised via the digital market place we don't know who is applying for this commission until after the deadline and we have opened the responses.