Health and social work services

Tender description

Harrow Adult Social Care (ASC) are expanding their extra care provision from the current one scheme to an additional 3 schemes over the next 2-3 years. This will increase the number of citizens living in an extra care scheme and requiring care and wellbeing support from 47 to approximately 170. The current contract for delivering the care support within the existing scheme (which has a total of 47 units) expires on 12 May 2021 and the first of the new schemes, which is under construction, will have 56 units and is due to open in June 2021. Both schemes are located in Central Harrow. The new extra care schemes will expand on the current model recognising the increasing prevalence of dementia and complexity. Extra care in Harrow is not a replacement for residential care but provides an alternative for citizens who wish to remain living independently for as long as possible with the appropriate care and support and assistive technology required to support them to do so and where a care act assessment and risk assessment has identified that the citizen is suitable. The care and support will be a reablement model of care philosophy that seeks to enable people to become more resilient and do things for themselves rather than having things done for them, including assisting people to re-learn skills where necessary. The extra care schemes are for citizens who are residents in Harrow aged 55 and over with frailty, physical and/or sensory disabilities and/or mild-moderate learning disabilities and/or mild-moderate mental health needs that have been assessed as meeting care act eligibility for supporting their social care needs. The care and Wellbeing service will be provided through two services. The Core 24/7 service – this will deliver general wellbeing support, care and wellbeing support for temporary and unpredictable fluctuations in the citizen’s care planned needs, an enhanced service that works in partnership with the landlord and residents to develop and deliver activities to reduce social isolation and an immediate response to emergencies. The flexi service – the provider will work with the citizen to agree how the hours of care will be used to meet the needs identified in the care act assessment to enable citizens to receive personalised support, including personal care, to help them meet their outcomes. The housing management and housing related support fall outside the remit of the Care and Wellbeing service but the providers will be expected to work in partnership with these providers and with other health, community and voluntary sector services to ensure a holistic approach to delivery and enable positive outcomes for citizens. The landlord and the LA are currently exploring the potential to utilise the building assets of the EC Schemes to contribute to the ASC vision of Community Hubs. We would like to obtain initial interest from providers who have prior experience of delivering a similar service. To express your interest please send an email to Cameron.erskine@harrow.gov.uk, you will then be issued a short questionnaire for you to complete and return to the abovementioned email address. Once this has been reviewed the project team will contact you for further discussions.