End User Compute Engineer

Tender description

Summary of the work The Department for Digital, Culture, Media & Sport is looking for an experienced EUC engineer to help support the department deliver its ambitious IT Transformation programme in 2020. The programme broadly looks to renew exsisting infrastructure, devices and services, across a user base of c.2000. Specialist role Data engineer Expected Contract Length initial 6 months Latest start date Friday 10 July 2020 Maximum Day Rate @£350 subject to experience Early Market Engagement n/a Who Speclialist Work With Role reports to the project delivery manager, and will work across the IT team, working closely with other Workstream/ Delivery leads. What Specialists Work On Build/Prep all devices to be rolled out Deployment of laptops and Mobile phones to end users Early life support / Basic end user training/orientation Generally support all migration activities Skills & Experience • Workspace One (UEM) experience • Windows 10 Build, deploy & support • Mac OS Build & deploy & support • Must hold Valid SC clearance • Understanding of Support models and workflows • Service NOW experience Nice to Haves • Experience of Working With NCSC EUC guidelines • Service transistion experience Work Location 100 Parliament Street Working Arrangments Work will be customer interacting and will require a presence onsite 5 days a week, this may vary based on actual activity and where face to face interaction is required Security Clearance Must hold a valid SC clearance Additional T&Cs standard contract T&Cs No. of Specialists to Evaluate 3 Cultural Fit Criteria • Work as a team with our organisation and other suppliers • Be transparent and collaborative when making decisions • Have a no-blame culture and encourage people to learn from their mistakes • Take responsibility for their work • Share knowledge and experience with other team members • Challenge the status quo • Be comfortable standing up for their discipline • Can work with clients with low technical expertise • Understanding of the Role of DCMS as an organisation Assessment Method Reference Evaluation Weighting Technical competence 60% Cultural fit 10% Price 30% Questions from Suppliers 1. Is there an incumbent? This is a new role and requirement. There is currently no incumbent 2. Latest start date is July? is it meant to be september? apologies this should read 24/08/2020