Office and computing machinery, equipment and supplies except furniture and software packages

Tender description

This procurement exercise is being conducted by the National Procurement Service for Wales (NPS), which is hosted by the Welsh Government. NPS acts on behalf of the Welsh public sector to deliver value for money from the procurement of common and repetitive goods and services. The supplier shall be required to provide a range of products and/ or services under the following lots: Lot 1: Commodity Catalogue; Lot 2: Hardware; Lot 3: Licensing and Subscriptions; Lot 4: Audio Visual; and Lot 5: Solutions. The supplier shall be required to deliver products and services across Wales to a range of locations and organisations. The supplier shall be required to: — provide advice on a wide range of products; — hold relevant vendor accreditations; — integrate new products with a complex array of existing infrastructure and desktop estates; — provide a variety of ICT services delivered by technically qualified staff with relevant experience; and — deliver wider social and economic benefits. The purpose of this lot is to provide customers: (a) access to a wide range of software and cloud services products; (b) access to services to deploy and manage software and cloud services; (c) value for money, through: (i) competitive tendering (further competitions), (ii) supply base with vendor accreditations, and (iii) value adding services. Licensing and subscription scope The Supplier shall provide a wide range of licensing and subscriptions, including but not limited to: (a) off-the-shelf software licences, (b) enterprise licenses, (c) open source software, (d) Software as a service subscriptions, (e) support licence renewals, and (f) cloud and web services (including Platform and Infrastructure as a Service). The supplier shall have the capability to provide software products to multiple operating systems. Associated services scope The supplier shall provide a range of design, implementation and ongoing management services, to include but not be limited to: (a) strategy design, (b) security management, (c) application integration, deployment and management, (d) technical services to support adoption, (e) metering services (pay-per-use) for cloud, (f) training, and (g) software asset management. The supplier shall provide a range of Audio Visual (AV) equipment including but not limited to: (a) video conferencing equipment, (b) interactive whiteboards, (c) interactive displays, (d) projectors, (e) sound and visual recording equipment, (f) CCTV systems, (g) meeting room audio, (h) PA systems, and (i) digital signage, etc. The supplier shall be able to provide rental equipment and services for instances such as one-off events. Services The supplier shall be required to provide on-going support and maintenance for: (a) equipment installed by the supplier; and (b) existing equipment. Tenderers bidding for lot 4 (Audio Visual) shall not be permitted to bid for any other Lots, with the exception of the option of being appointed to lot 5. The supplier shall provide an integrated IT hardware and software solutions service, which will include but will not be limited to the scope of lots 2-4. This may take the form of: (a) a one-stop-shop solution in which a single supplier provides all aspects of the customers IT requirements: (i) entire IT commodity requirement, or (ii) several elements, i.e. Hardware and Software, (iii) semi managed service, where a supplier would provide day-to-day operations, such as schools appointing a supplier to provide, install and manage network, to support Chrome/Apple, etc.; or (b) the design, implementation and/or support of an IT solution, which requires products and or services covered by two or more lots, including but not limited to: (i) digital transformation (ii) emerging technologies, i.e. Smart City, machine learning, IoT, (iii) unified/corporate comms, (iv) converged/ hyper converged/ software defined Infrastructure, (v) data centre design and implementation, (vi) hybrid infrastructure solutions, and (vii) bundled hardware and software. Successful tenderers on lot 2 (Hardware), lot 3 (Licensing and Subscriptions) and lot 4 (Audio Visual) shall automatically be given the option to be appointed to lot 5 (Solutions). For avoidance of doubt, there will be no separate tender exercise to appoint tenderers to lot 5 (Solutions). The purpose of this lot is to: (a) simplify processes for purchasing low value commodity items, through: (i) allowing for spot buying via direct awards, (ii) identifying products availability, and (iii) reducing delivery lead-times; (b) Provide Customers value for money; and (c) provide access to a wide range of products. The supplier shall provide a wide range of off-the-shelf IT hardware products to meet a wide variety of requirements across the Welsh Public Sector, including but not limited to: (a) peripherals (i.e. printers, scanners, USB memory sticks, external hard drives, web cams, keyboards, mouse devices, speakers, etc.); (b) consumables (i.e. storage disks, cables, spares/replacement parts, tools for repairs/cleaning materials); (c) ancillary products (digital cameras, dictaphones, etc.); and (d) low volume hardware purchases (smartphones, monitors, tablets, laptops, etc.). This is a single supplier lot, with orders being placed by direct award, via an electronic catalogue. The following are out of scope of this lot: (a) services, (b) software, (c) bespoke products, or (d) individual line items with a value of GBP 2 000 or more. This will be a single supplier lot with call-offs on a direct award basis, via a supplier hosted web catalogue. The purpose of this lot is to provide customers with: (a) access to a wide range of IT Hardware products; (b) access to services to support, manage and enable IT hardware estates; (c) value for money, through: (i) an effective supply chain, (ii) supply base with vendor accreditations, and (iii) value added services. The supplier shall provide a range of IT hardware, including but not limited to: (a) end user devices, (b) servers and storage devices, (c) network equipment, (d) converged infrastructure, (e) Electronic Point of Sale (EPOS hardware), and (f) end point devices. This will be a multi-supplier lot, with a maximum of 15 suppliers. In order to meet the required service levels required by a diverse customer base, this lot will be divided into three sublots, five suppliers per sublot: (a) small customer organisations, (b) large customer organisations, and (c) original equipment manufacturer. Full details are available in the ITT.