IT Service Management Tool Selection for Service Desk
Details
- Published
- 29 July 2020
- Submission
- 27 August 2020
- Source
- Ireland
Tender description
The EPA now requires a Service Desk tool that will work with the current team structure and reporting requirements while aligned to ITSM methodologies and the IT Infrastructure Library (ITIL) framework. The outcome will lead to a single system of record to allow the processing of calls/requests to be effective and efficient and help build and define further ICT services across the wider ICT team.
Timeline
- Completed: Tender published29 July 2020Current notice
- Completed: Submission date27 August 2020
About the buyer
Environmental Protection Agency is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@environmental-protection-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@environmental-protection-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@environmental-protection-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@environmental-protection-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@environmental-protection-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@environmental-protection-agency.gov |
Related topics
Topics related to IT Service Management Tool Selection for Service Desk, ranked by notice volume.
- 11,175£1.0tn
- 1,497£10.1bn
- 26,970£1.7tn
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
