Learning Management System Support and Development

Tender description

This notice is for the Business Online Support Service (BOSS) learning management system. This notice has two Lots, bidders may submit bids for one or both Lots. Lot 1 BOSS LMS Support, Maintenance and Development Lot 2 BOSS Learning Package Creation Lot 1: Maintenance, Support and Development Services A key component of the Business Wales roadmap is the Business Online Support Service (BOSS) LMS which currently provides free business orientated learning modules online at businesswales.gov.wales/boss and businesswales.gov.wales/cy/boss The BOSS application has some integration with business.wales.gov.uk web site and the Business Wales internal client support monitoring application. The BOSS application also uses the “Sign On Cymru” user authentication gateway for users to access a number of different Business Wales online applications aimed at providing support and promoting businesses in Wales. Business Wales selects Open Source software wherever possible to reduce licensing costs and remove themselves from any constraints related to supplier lock-in. The Open Source Moodle LMS is the Business Wales platform of choice and has been identified as the most suitable for our requirements. The Supplier will be required to technically support, maintain and develop an existing Moodle 3,5 LMS instance in Lot 1. The BOSS application is available in English and Welsh , the buyer will provide all translations required. Lot 2: Learning Package Creation Lot 2 is for the packaging of business orientated learning modules to conform to a standard format and style designated by the buyer. The material content of the courses will be provided to the supplier. The courses will be viewed through the Moodle LMS described in Lot 1, but there may be instances where learning packages are deployed in other environments. The provider for Lot 2 will be expected to work with the provider of Lot 1 on release management for the learning packages. All courses will be created bilingually in Welsh and English the buyer will provide content in both English and Welsh. All resources to be created to buyer specified accessibility requirements.