Health services

Tender description

NECS372 Request for Information Help To Health — Volunteer Driving for Healthcare Appointments Service North of England Commissioning Support (NECS) working for and on behalf of NHS County Durham Clinical Commissioning Group (CCG) are conducting a Request For Information (RFI) exercise to engage with the market and obtain input on the draft service model in respect of help to health — volunteer driving for healthcare appointments service for the population of the CCG area. NHS County Durham Clinical Commissioning Group is interested to hear from providers who could deliver a help to health — volunteer driving for healthcare appointments service in either all or part of the CCG geographical area. NECS372 Help To Health - Volunteer Driving for Healthcare Appointments Service Request for Information North of England Commissioning Support (NECS) working for and on behalf of NHS County Durham Clinical Commissioning Group (CCG) are conducting a Request For Information (RFI) exercise to engage with the market and obtain input on the draft service model in respect of Help To Health - Volunteer Driving for Healthcare Appointments Service for the population of the CCG area. NHS County Durham Clinical Commissioning Group is interested to hear from providers who could deliver a help to health — volunteer driving for healthcare appointments service in either all or part of the CCG geographical area. The aim of the service is provide a chargeable door to door volunteer driver transport service for those who are not reasonably able to travel to or from their healthcare appointment using another method of transport. Service users will incur a charge to receive transport from the service which the Provider will use to cover service provision overheads. Support eligible patients who have a planned or unplanned need to receive care/treatment/intervention in settings such as (but not limited to): GP surgery/health centre Community facility Dental surgery Pharmacy Community hospital Acute hospital Urgent treatment centre/minor injury unit The service would be expected to gather feedback for service users to continuously improve the service, report results of the evaluation to commissioners. The provisional budget for this service across the CCG area is GBP 145 000 per annum. The provisional contract term is 5 years however for both of these items, request for information feedback is being sought from potential providers by the contracting authorities.