RA277273 - Dell KACE 1000 Appliance (Maintenance of)

Tender description

You are invited to submit a bid for 1 year, for the renewal of maintenance of Dell KACE 1000 Appliance. Hywel Dda Health Board requires a one year maintenance contract with a provider to support the below ICT Infrastructure systems: Kace 1000: Kace 1000 delivers clients to all PCs and laptops, enabling remote support, hardware and software asset management, as well as delivering software packages and other configuration items. To be considered, suppliers must be able to provide all software updates and documentation for the Dell I KACE appliance. The successful supplier must be able to provide patches for Microsoft and 3rd party applications (Dell I KACE appliance 1000 series.) Hywel Dda Health Board requires access to competent support staff via telephone, email and fax for Dell I KACE Appliance specific questions, with no limit on the number of calls per month. Hywel Dda Health Board requires access to an online technical support portal. The successful supplier must be able to deliver training sessions on advance Dell I KACE appliance topics. Please enter your costs for each product in the below pricing schedule. The tender closes at 10:00 on 5th February 2020. No bids submitted after this time will be considered. - To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA277273. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA277273 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.