Software package and information systems

Tender description

Seeking to procure a repairs and maintenance management solution to be used by an in-house contractor. The system must support both office and field based staff to manage all aspects of maintenance including responsive repairs, inspections, gas, void, planned components and compliance repairs and replacements. Field based staff will be supported with mobile solutions to receive work and manage through to completion whilst on site. The system should provide the capability to enable management of subcontractors, stock and be used for (QSHE) management. It needs to be able to capture cost related activity (in house labour, subcontractor and material expenditure), provide financial assurance and be able to support varying pricing structures. The system should have the capability to interface with multiple clients and customers solutions to enable an ?all in one? view for system users and provide an extensive reporting capability to support all levels of the business. We are looking to procure a repairs and maintenance management solution to be used by an in-house contractor. The system must support both office and field based staff to manage all aspects of maintenance including responsive repairs, inspections, gas, void, planned components and compliance repairs and replacements. Field based staff will be supported with mobile solutions to receive work and manage through to completion whilst on site. The system should provide the capability to enable management of sub contractors, stock and be used for Quality, Health, Safety and Environment (QSHE) management. The system needs to be able to capture cost related activity (in house labour, subcontractor and material expenditure), provide financial assurance and be able to support varying pricing structures. The system should have the capability to interface with multiple clients and customers solutions to enable an ?all in one? view for system users and provide an extensive reporting capability to support all levels of the business. The purpose of the soft market testing is to enable key business stakeholders to engage with suppliers operating in the Housing & IT Solutions market in order to be better informed as to our future requirements and to help us shape our proposal for a potential formal tendering process. This project should meet the following business drivers: — supports operational management of varying pricing strategies (e.g. price per property), — drive operational efficiencies in the back office through greater process automation, streamlined processes and a fit for purpose IT landscape, — provide evolve with complete job cost management, — provide the front line operative with an improved experience which limits the amount of solutions they need to access on the front line, — create an IT landscape in Evolve that enables streamlined ?plug and play? integration across TRG systems, — create one version of the truth across our data that is created by Evolve.