Pre-Market Engagement for a Next Generation National Fraud and Cyber-Crime Reporting and Analysis Service

Tender description

The City of London Corporation (the 'City'), in their capacity as Police Authority (for the City), is carrying out pre-market engagement for a Next Generation National Fraud and Cyber-Crime Reporting and Analysis Service which comprises two elements for the purposes of this engagement exercise; the National Fraud Intelligence Bureau, and Action Fraud (i.e. Contact Centre and Victim Care). The City will consider the feedback received to help inform its options and further decision making around both elements. For the avoidance of doubt, this phase of the project is not part of a formal procurement process and the City is not committing, at this stage, to carrying out such a process. The City of London Police is the designated National Lead Force for fraud, responsible for Action Fraud and the National Fraud Intelligence Bureau, and provides a central resource for counter-fraud policing activity, with an overall objective to provide consistency and co-ordination to fraud investigations. Individuals, police, businesses, and charities report fraud into the National Fraud Intelligence Bureau (NFIB) via various channels using the National Fraud Reporting Centre - Action Fraud. The National Fraud Intelligence Bureau (NFIB) is the central place for analysing and assessing these reports; the NFIB delivers a critical role, connecting the front-end demand generated via Action Fraud into actionable products (crime packages and intelligence products) which are disseminated to Law Enforcement Agencies. This service ingests data from large number of sources, to enrich the data sets to enable complex entity analysis to link information to crime reports and structure into crime packages. Action Fraud and NFIB play a vital role in the fight against fraud and cyber-crime with deep expertise and experience placing them in a unique position to provide a truly world leading fraud prevention service. However, their current operations are being hampered by an operating system that fails to meet the high standards expected by victims of fraud. The functions, services and platforms for Action Fraud and NFIB are delivered through an Agreement with a third-party contractor. As part of this pre-market engagement, the City is primarily seeking to explore: - Technical options to build an integrated Victim Centric Fraud Platform, satisfying and integrating the high-level requirements for Action Fraud and Know Fraud - Required data architecture to design, build and support the solution - How this is likely to achieve the stated functional and operational outcomes - How a future solution could deliver value and meet future requirements within a compressed timescale For further information and guidance on how to participate in this pre-market engagement, please see the Additional Text / Information section of this notice.