GMCA Discovery for a Troubled Families Data and Analytics Solution Design

Tender description

Why the Work is Being Done To better understand interventions delivered via Troubled Families across Greater Manchester, the impact on demand and the outcomes for our families. To link data on individuals and families and then provide analysis on the full cohort, with the ability to filter. To test hypothesis / theories on the cohort such as patterns that could lend themselves to predictive analysis. To evidence the value of data for the cohort, as a way of testing if this can be scaled up to other types of interventions. Problem to Be Solved The data comes in different formats from different systems and quickly becomes too large for current analysis tool to calculate the required formula. This limits our ability to evidence our impact but also the potential of data to offer more than evaluations. We believe with the right data and right tools, we can provide regression analysis that will help us move to a preventative offer compared to a reactive approach. The aim of this work is to understand the impact on demand, outcomes for the families and whether patterns exist to help prevent (earlier support) others rather than being reactive. Who Are the Users This is a discovery piece and, therefore, there are no active users currently. The discovery piece will provide options and solution design and users identified during any development phase. Early Market Engagement No early market engagement has been undertaken Work Already Done none Existing Team Project Manager and Principal Researcher with the added support of Enterprise Architect, Information Governance Lead and others when required. The successful supplier will be required to work with existing third party suppliers that provide components of the GM Digital Platform. No contact with existing suppliers is deemed necessary during the procurement phase. Current Phase Discovery Work Location Due to circumstances caused by the Corona Virus pandemic, it is likely that this piece of work will be undertaken remotely using conference call facilities. This will be reviewed upon successful appointment of supplier and in line with current guidance issued by the Government and NHS at that time. Working Arrangments Working arrangements will be determined by recommended working practices issued by the Government and NHS upon appointment of the successful supplier. It is likely that the majority of work will be undertaken using remote working tools such as Microsoft Teams although this will be determined by the nature of the work being undertaken. Any expenses will need to form part of the contract and only agreed with the prior approval by the Buyer. Security Clearance NA Additional T&Cs Skills & Experience Evidence of delivering similar discovery projects using complex technology Experience of delivering data and analytics projects which involve multiple datasets from different organisations Proven and demonstrable experience of delivering development projects using an agile methodology Proven and demonstrable knowledge of IT security standards and associated design considerations Experience of Information Governance related issues within local authority, healthcare and police settings Strong documentation, presentation and communication skills Proven and demonstrable knowledge of ISO accreditations for quality, security and business continuity Adherence to appropriate cyber security standards and hold appropriate security qualification e.g. ISO27001 Nice to Haves Understanding of Architectural approaches such as Service Oriented Architecture and approaches espoused in the Government Digital Service Manual. (https://www.gov.uk/service-manual/service-standard) Evidence of delivering projects to Greater Manchester public sector organisations with a particular focus on cross-organisational working in the region. An understanding of Troubled Families and, ideally, experience of delivering projects within the Troubled Families sector Demonstrable experience of delivering integration between systems and ideally within a public sector environment No. of Suppliers to Evaluate 3 Proposal Criteria Describe your approach and methodology to meeting the requirements including architecture, agile delivery and value for money (40%) Give examples of KPIs and SLAs that you would be prepared to commit to for this contract (30%) Provide evidence of skills/experience/accreditations of the team who'll be undertaking the work and how they'll work together(5%) Provide two referenceable client-focused case studies where your company have provided similar services (5%) Ability to mobilise the team quickly and approach to service continuity (5%) Ability to scale up and down resources, whilst ensuring quality and consistency showing capacity of the organisation (5%) Identification of the risks and dependencies associated with this requirement and potential mitigation (10%) Cultural Fit Criteria Proven experience in last 3-years of an open/collaborative working relationship at all levels with excellent communication and co-ordination skills when conducting daily stand-ups, team meetings, presentation and demonstrations Forward looking organisation with continual development to keep up with changing ICT landscape Has a no-blame culture and encourages people to learn from their mistakes, working as Suppliers must demonstrate an ability and willingness to work collaboratively within a multi-vendor delivery environment across Greater Manchester Able to communicate effectively with users, technical architects and solve issues amongst complex integration Demonstrate understanding of the Public Sector landscape in Greater Manchester and contribute towards its Social Value Payment Approach Capped time and materials Assessment Method Case study Work history Reference Presentation Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers No questions have been answered yet Budget range a maximum budget has been allocated for the discovery phase of £50,000. the 9 month option to extend will be dependant upon solutions offered and internal budget approval.