SC20007 - Travel Optimisation Services

Tender description

Opportunity Kent County Council (KCC) is seeking a single supplier of an Optimising Service to enable it to transform the delivery of home to school travel, with particular – though not exclusive – focus on children and young people with Special Educational Needs and Disabilities (SEND). Outcome KCC spends approximately £33m a year providing transport to and from school/college for about 5,000 children and young people with SEND. The number of passengers and costs continue rising and the successful supplier’s solution needs to satisfy both the following criteria: • A meaningful and sustainable diminishing cost of provision of this transport, measured on a like-for-like resource reduction: Drivers, Vehicles and Passenger Assistants • Maintaining and where feasible improving service quality, measured by impact on the children and young people expressed through: Passengers, Carers and Schools (e.g. SENCOs) Summary requirements The successful supplier will need to demonstrate its track record in using a digital system to cluster SEND passengers into Optimal Travel Groups (OTGs) which may be competitively tendered to passenger transport operators. Required capability shall include: • Scalable to process up to 7,000 SEND passengers • Detailed GDPR-compliant database stored on the Cloud • Live and Archive segmentation • Operable and configurable by KCC and the system supplier • Operations, configuration and design service partnering with KCC to deliver enhanced quality throughout the contractual period • Validated shareability of each passenger in an OTG • Varying OTG size based on SEND behavioural mitigation and social distancing requirements • Production of optimal routing options per OTG, applying timing constraints and route restriction rules • Accommodation of Driver and Passenger Assistant requirements and restrictions • Output Viewer: Production of detailed tables and maps by OTG and by passenger • Long term planning as well as continual updating to accommodate passenger churn Contractors expressing an interest in tendering for this project will be required to complete a selection questionnaire to demonstrate their capability and capacity to undertake the project. Responses will be scored, and a short list of tenderers selected to participate in a competitive tender. Following the tenderer selection process competitive tenders will be sought using the competitive procedure with negotiation. Tenders will be evaluated on on both price and quality. Details of the tender response requirements and criteria will be fully detailed in tender documents issues to bidders. Please also note that the estimated date of publications of the contract notice is our best educated date at the time of publications of this PIN and may be subject to change.