Software development services

Tender description

CalMac Ferries Ltd (CFL) is seeking to develop and implement a new company management system (CMS). The CMS is a set of tools for the creation and implementation of policies, practices, guidelines, processes and procedures that are used in the development, deployment and execution of strategy, business plans and other company activities as determined by assessment of risk, including processes for monitoring and measuring the the system to ensure effective implementation. CFL is seeking to develop and implement a new company management system (CMS). The CMS is a set of tools for the creation and implementation of policies, practices, guidelines, processes and procedures that are used in the development, deployment and execution of strategy, business plans and other company activities as determined by assessment of risk, including processes for monitoring and measuring the the system to ensure effective implementation. CFL is seeking a partner with extensive experience in business process development and management to: — develop and implement a new CMS; — review and update existing, remove redundant, and add new processes as appropriate; — develop and implement standards for creation, publishing, and maintaining CMS content; — develop the solution aligned to an existing international quality standard/framework; — provide staff training; — implement a new process modelling tool (if required); — decommission legacy Business Optix platform (if required). The new CMS will be deployed within CFL's existing SharePoint installation.