IT Consultancy for Options Appraisal and specification for re-tender of existing outsourced IT

Tender description

Why the Work is Being Done Significant progress has been made within Solent ICT with transition projects completed in 2018/19 and the team now working on transformation projects. The use of ICT has evolved and the technology that we are now using is up to date, with Windows 10 and Office 365 embedded, cloud based clinical applications, cloud based Bi Systems, and a fully managed print services. A key deliverable will be to secure Board approval of the ICT Digital Strategy document prior to going out to tender for the options paper. The project objective is to complete a full review, and deliver, a fully costed and timed options paper. The Options paper will provide multiple options and a recommendation for the best approach ICT service provision post June 2022. The requirement of the Trust’s new ITC Strategy will be built into the service specification for the new ICT service contract. Problem to Be Solved The current ICT operating model is based around the outcome based prime outsource contract, which was signed in 2013 (with a contract reset in 2015) which ends in June 2022. Commercially the contract cannot be renewed without a full procurement exercise. The current Solent internal ICT team are scaled as an ‘intelligent client’ function and is resourced accordingly. The Trust is now required to consider the options available for their future ICT service requirements. Who Are the Users Digital technology provides Solent NHS Trust with the power to work collaboratively with social and healthcare partners. New technology enables clinical and non-clinical staff to have the power to reach service users, to inspire, to communicate, to educate, and to change perception of the way that healthcare can be delivered. In turn, the Trust has the unprecedented opportunity to revolutionise the way that healthcare is delivered across over 120 sites by 4,500 staff. Early Market Engagement Work Already Done Existing Team There is an in-house IT Director and a team than work with him strategically. The IT infrastructure is run by an outsourced contractor who provides, Hosting, End User Devices, Common Services, Networks, Telephony, Support Services, Transition/Transformation, Licensing, Other Services (Managed Print Solution, Sharepoint, WiFi extension) Current Phase Not started Work Location Southampton Hampshire Working Arrangments This will be in discussion as part of the requirement is to map the current so there is likely to be some travel across the estate. Expenses should be outlined in the submission it would be expected that these would be relevant and reasonable and agreed prior to service commencement Security Clearance Additional T&Cs Skills & Experience be expert and experienced in writing complex ICT Service Options Papers Experience in ICT Service requirements Experience in writing IT Management tender specifications Demonstrable experience in similar projects within the last 5 years be able to provide relevant references Nice to Haves No. of Suppliers to Evaluate 3 Proposal Criteria Capability to provide to the outline scope of services, including any recommendations to add, omit or amend the services as shown. Your proposed outline methodology for the preparation of the ICT Service Options Appraisal Key Deliverables and Risks and proposed mitigations Timescales Value for Money Presentation and Interview Cultural Fit Criteria Be able to work with the ICT Director and wider team Take responsibility for their work and be able to challenge without confrontation Some end-users may not have the technical expertise so the supplier must be able to ask questions appropriately Payment Approach Capped time and materials Assessment Method Evaluation Weighting Technical competence 60% Cultural fit 10% Price 30% Questions from Suppliers No questions have been answered yet Budget range