Other community, social and personal services

Tender description

We are looking to meet with suppliers and discuss the specification and understand in more depth pressures on the market and tendering in the current Covid-19 environment. The service comprises five accommodation-based sites with 43 bed spaces in the North of the Royal Borough Of Kensington and Chelsea. It will retain the existing tenants therein. The service will be operating from a hub that will provide a 24/7 waking night service and a concierge to operate across the service at Heaney Lodge. This service is a preventative homeless service, it is for adults aged 18 and over with housing and support needs. The service is for the provision of safe, accommodation-based housing support services for people who are deemed to be socially excluded this includes: • single homeless people with support needs, • rough sleepers or former rough sleepers, • Offenders or ex-offenders, • refugees, • people with substance misuse needs, • people with multiple needs, including mental health needs, • people with challenging behaviour(s). It will provide housing related support services with the purpose of developing or sustaining an individual’s capacity to maintain their accommodation and live independently in the community. These adults may be leaving institutional care such as hospital or prison, be street homeless, threatened with homelessness or living in accommodation that is not meeting their identified needs. The service will also be used as a ‘step up’ or ‘step down’ from other supported accommodation, where appropriate. Candidates should be able demonstrate your organisation’s past experience and/or existing arrangements by giving examples of providing high-quality support for vulnerable adults. Candidates will also be required to provide an explanation of their organisation’s capability and/or past experience of providing housing management in a supported housing or similar environment.