Highways England IT Transformation Programme - Wave 2 and 3

Tender description

Why the Work is Being Done To enable the implementation of the IT Transformation Programme which will support the delivery of Highways England RIS 2 https://www.gov.uk/government/collections/road-investment-strategy RIS 2 - https://www.gov.uk/government/collections/road-investment-strategy-post-2020 Problem to Be Solved HE is a constantly evolving enterprise with RIS2 delivery imperatives managing a diverse supplier base, technology landscape, data architecture. HE ITD has evolved its IT provision through a Lines of Service model to best meet future business demand. HE IT is seeking commercial partners to help with the implementation of the defined Operating model for Transition state 2 (1st July to 30th September), Transition state 3 (1st October to 31st December) and Transition state 4 (1st January to 31st March 2021) At the time or writing, the Operating Model has been defined, agreed and Transition state 1 is being implemented Who Are the Users As an organisation HE ITD are seeking to implement the new Operating Model based on a matrix approach aligned to a Lines of Service methodology. HE service users of the new approach to delivery will help shape their specific requirements in line with their delivery expectations.The successful partner will help the internal IT Transformation team implement the new model and support the defined governance activities Early Market Engagement Work Already Done To date, full discovery of the "as is" model has been completed, a new Operating model has been defined, and the first Transition phase is currently being implemented. This work will be completed by the 30th June 2020 Existing Team The current IT Transformation Team is as follows: Programme Director, Programme Manager, 5 workstream leads and a Programme Management office Current Phase Not applicable Work Location Highways England The Cube 199 Wharfside Street Birmingham B1 1RF - However there may ba requirement to work in other Highways England Office locations, specifically in Leeds and Bristol at some point. Current lockdown rules will prevent on site working, so HE fully expect remote working until the lockdown rules are relaxed Working Arrangments Monday to Friday based in Highways England offices starting work by 9.30am, 7.5 hours per day + lunch time. Estimated time on sites: Dependant upon current "lockdown"" requirements. As mentioned previously, all workk to be undertaken is expected to be undertaken via remote working until the current lockdon restrictions are relaxed to enable face to face working Warranty period (as per framework is 90 days). Security Clearance All must have BPSS as a minimum. HE may request contractors to become SC cleared during the engagement; however we would be willing to sponsor the SC clearance process at the supplier's expense. Additional T&Cs The Technical Competence weightings are as follows 65% overall ( 55% written proposal, 10% essential skills ) Expenses must be pre-agreed between the parties and must comply with Highways England Travel/Subsistence Policy. All vendors are obliged to provide sufficient guarantees to implement appropriate technical and organisational measures so that processing meets requirements of GDPR and ensures protection of the rights of data subjects. Please see the Information Commissioner's Office website:https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/. The scope is for 5 Delivery Manager's and 1 Senior Delivery Manager with the option to double this during the contract period to support future delivery outcomes for this programme. Skills & Experience Demonstrable significant experience of delivering IT organisational change in an agile manner, within large and diverse organisations (including complex application environments) in accordance with Highways England standards Demonstrable experience of delivering IT Transformational change programs and projects in organisations responsible for high-risk, safety / mission / business critical services. Demonstrable experience in managing the delivery and performance of third party suppliers in delivering core aspects of technical projects and managing any changes to third party contracts as required. Demonstrable experience in working with multi-skilled, geographically dispersed teams, including senior leaders, support and operational staff. Demonstrable experience in being responsible (outcomes focused) for planning, forecasting and reporting Demonstrable experience in managing the systematic interaction and business engagement with large volumes of end users. Demonstrable experience in managing portfolios, programs and projects utilising traditional waterfall methodologies, including Prince2, MSP, PMO, etc. Demonstrable experience in working with agile management including evolving user stories, managing feature roadmaps, creating acceptance criteria, quality assurance, helping the organisation to deliver it new IT Operating model. Demonstrable experience in engaging with large number of stakeholder groups, including internal, and external (such as suppliers, vendors and other 3rd parties). Demonstrable experience in delivering complex IT transformational change whilst maintaining services across a broad spectrum of delivery requirements in terms of technology capability. Nice to Haves Demonstrable experience in skills and knowledge transfer across all elements of the IT Transformation program lifecycle. Demonstrable experience in complex transformational change, ability to clearly articulate summaries and clarity over both longer term and day to day activities for wider Programme governance and support Demonstrable experience of working with a matrix manged multi work stream programme team within the last 12 months. Demonstrable experience of reporting directly to an internal Programme Managers, members of the Senior Leadership Team (or equivalent) and C-level as part of a wider departmental management structure. No. of Suppliers to Evaluate 3 Proposal Criteria Ability to deliver structural activities required to implement end to end IT Operating Model, including all Wave 2 activities as defined (10%) Team structure - covering all elements of IT Transformation delivery, program delivery, how the the team support programme implementation and further functional design based on capability framework.(10%) Identify risks and dependencies and offer approaches to managing them while supporting implementation and the L3 design whilst (8%) Have a detailed understanding of the IT Operating model, based on a lines of service framework that supports the evolution of a technology roadmap aligned with the HE2025 plan (10%) All proposed team members must provide evidence that demonstrates they meet all the cultural fit criteria (5%) Experience working with a multidisciplinary geographically dispersed tecchnology teams using agile methodology (2%) Value for money of the proposed solution (10%) Cultural Fit Criteria Have a culture that aligns with HE values, based on Safety, Integrity,Passion, Ownership and Teamwork, and will be expected to demonstrate how they will work in partnership with HE Payment Approach Capped time and materials Assessment Method Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers No questions have been answered yet Budget range up to max £1,100,000 capped time and materials based on each transition phase