1-1085 NTIS Phase 3 Service Design Continuation

Tender description

Highways England is looking to set up a contract for provision of a service design and technical consultancy support task. This will assist Highways England National Traffic Information Service (NTIS) transition project team with delivering a new operating model and defining technical requirements for the future NTIS service that will enable the NTIS service a data driven future. The main deliverables of this technical consultancy task are to define what the future transitional NTIS service will be and the internal and external changes required to bring that into being, ready for go live May 2021. NTIS interfaces with a number of systems from different suppliers to obtain knowledge of Highways England's network of roads in England. It then collates and processes this data and intelligence to provide users of the services with the information they need, as quickly and as easily as possible, to help them make informed decisions about travel. NTIS predicts the impact of events (planned and unplanned) and provides a time for the incident to clear and traffic to return to normal flow. Information is distributed to VMS, websites, satnavs and data services. There are over 8 million viewers of travel time per day, messages on over 3,000 VMS, 1.5m journey times displayed on Travel Time VMS per month.