Unknown tender

Development of IT Service Desk System

Details

Published
10 January 2020
Source
Scotland

Tender description

SPS requires development of their existing IT service desk system to enhance user experience. The Purchaser currently utilises Microsoft System Center - Service Manager (SCSM) and requires a Supplier to install software to improve the performance of the platform to increase automation, functionality and efficiency of the SPS IT service management. The Supplier shall also provide support and maintenance for their product including a helpdesk facility for the SPS in the event of any faults.

Timeline

  1. Completed: Tender published10 January 2020
    Current notice

About the buyer

Scottish Prison Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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Decision makers

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