Development of IT Service Desk System
Details
- Published
- 10 January 2020
- Source
- Scotland
Tender description
SPS requires development of their existing IT service desk system to enhance user experience. The Purchaser currently utilises Microsoft System Center - Service Manager (SCSM) and requires a Supplier to install software to improve the performance of the platform to increase automation, functionality and efficiency of the SPS IT service management. The Supplier shall also provide support and maintenance for their product including a helpdesk facility for the SPS in the event of any faults.
Timeline
- Completed: Tender published10 January 2020Current notice
About the buyer
Scottish Prison Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@scottish-prison-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@scottish-prison-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@scottish-prison-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@scottish-prison-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@scottish-prison-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@scottish-prison-service.gov |
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