Miscellaneous health services

Tender description

NHS Arden and Greater East Midlands Commissioning Support Unit on behalf of NHS Derby and Derbyshire Clinical Commissioning Group (Formally known as NHS Erewash, NHS Hardwick, NHS Southern Derbyshire and NHS North Derbyshire CCG) invited expressions of interest from suitably qualified providers capable of delivering orthotic outpatient services to the patients registered with member GP Practices of NHS Derby and Derbyshire CCG for which they are the responsible commissioner. The key aims of the procurement were to provide a community-based, cost effective, accessible specialist orthotics service which includes the diagnosis, treatment and fitting, maintaining and repairing of orthosis for children and adults in line with the agreed access criteria, responding to changing medical and social needs of the orthotics user. The key objectives of the procurement were to develop a patient centred approach to services by delivering a cost effective, high-quality service. The key aims of the procurement were to provide a community-based, cost effective, accessible specialist orthotics service which includes the diagnosis, treatment and fitting, maintaining and repairing of orthosis for children and adults in line with the agreed access criteria, responding to changing medical and social needs of the orthotics user. To provide appropriate orthotics, inclusive of elastic/fabric and custom-made splints. To provide advice to maximise children’s motor skills, minimise development of contracture and deformity in the growing child and prevent injury. To facilitate the treatment and rehabilitation of the patient. This is achieved through the assessment of need and the provision of an orthosis that will either remedy or relieve a medical condition or disability and may prevent the development of more disabling conditions. To provide access to high-quality, safe care that gives timely advice, appropriate support, assessment, diagnosis and treatment for patients according to their individual need. To ensure the service is delivered in line with current policy, learning and best evidence and provide appropriate governance and management for the service The key objectives of the procurement were to develop a patient centred approach to services by delivering a cost effective, high-quality service. To continuously improve the quality of the services provided. To be able to systematically identify areas for development and measure improvements made. To ensure that the services are geared to the needs and concerns of the local population. To support service user involvement in both practice and service development. To continue to develop areas of outcome measures, audit and goal planning. To maintain an open and honest culture where feedback, whether this be in the form of complaint or comment, is encouraged and acted upon. To develop a relationship, on a managerial and clinical level, based on mutual trust, honesty and integrity. To provide a service that provides high-quality advice and information to service users and/or their carers. To ensure that the services are geared to the needs and concerns of children and young people and their families including delivering care within appropriate locations.