Health services

Tender description

The NHS Lincolnshire Clinical Commissioning Group is undertaking a procurement project (the project) across the county for an NHS111 service. Expressions of interest are invited from suitably qualified and experienced providers capable of delivering an NHS111 service in the county. As a result of the significant pressure on providers and commissioners in responding to the Covid-19 pandemic this notice is designed to inform the market of the commissioners intention to delay this project for a 12-month period. The delay will allow both the commissioner and the market to focus their resource on responding to the pandemic. Moreover, the delay is designed to encourage greater competition ensuring the market can respond to the invitation to tender when published. Following the proposed 12-month delay the project will resume. The aim is to commission NHS111 telephony services and/or other services and as specified by the commissioners and directed by national guidance. The procurement will include: • NHS111 call handling • Associated clinical support as appropriate Services would be expected to commence on the 1 October 2022. The key objectives of this project are to: • commission high quality, safe and effective services that meet the urgent care needs of the specified populations across the Lincolnshire health system; • ensure value for money; • commission integrated patient pathways and outcomes; • ensure there is continuity of service provision from 1 October 2022 onwards. Key features will include: • one entry point via NHS111 (telephony or online); • integrated IT system(s); • consult and complete model; • direct booking into the wider system; • digitally enabled technologies that support patients in a more convenient and cost effective manner. The aim of this prior information notice is to: 1) provide the market with visibility of the commissioner intention to delay for 12 months; 2) refresh the market with visibility of the proposed opportunities.