Financial and insurance services

Tender description

The Authority require a supplier who is authorised and regulated by the Financial Conduct Authority (FCA) or the Prudential Regulation Authority (PRA) to provide a service to support their existing cards provider to deliver the healthy start scheme payments providing chip and pin, contactless enabled prepaid, top up, cards to beneficiaries on behalf of the Authority’s sponsor the Department of Health and Social Care (DHSC). The Authority are digitising the healthy start scheme and are due to start private beta in April 2020, with the target of pre-paid cards being issued to beneficiaries from October 2020. The supplier will be expected to work with the Authority's card provider. The Authority intends to novate the contract following award to Xerox UK Ltd the current card provider. The broad scope of the contract includes The supplier is to provide pre-paid card accounts for approximately 300 000 beneficiaries, increasing to approximately 500 000 over the term which includes private beta, public beta and live service. This procurement Includes the requirement for the delivery of an online management portal, central funds account, issue PIN via two or more channels, secure transfer of data via API’s and working jointly with Xerox UK Ltd and their supply chain to provide a joined up solution to provide healthy start prepaid cards, account management and a point for customer service and advice for the Authority. It is anticipated that the Authority will award the contract by July 2020 with service commencement in October 2020 and the contract term is an initial period which includes transition and implementation of up to 30 June 2022 with the option to extend for a further 2 years up to 30 June 2024, such option to be exercised at the discretion of the Authority. The Authority upon award to the successful supplier will then novate the contract to their incumbent cards provider Xerox UK Ltd by way of the deed of novation included with in the invitation to tender and the successful supplier will be expected to work as a supplier to Xerox UK Ltd. The Authority will be the customer up to the point of the novation whereby Xerox UK Ltd will be the customer.