Support Services for the Triple E Product Register, online administrative system and associated Triple E Programmes

Tender description

The objective of this Request for Tenders is to invite proposals from suitably qualified persons or organisations for the provision of a range of services as set out below to support the Triple E product register, on-line administrative system and associated programmes. SEAI is seeking one Services Provider who will: • Support the Triple E online administrative system overseeing the Triple E Product Providers and External Technical Panel review/approval process. • Provide online and telephone ‘help desk support’ to Triple E Product Providers submitting their products to the Triple E product register via the on-line administrative system recording in SEAI’s CRM system. This support will be required to meet key service levels and successful bidder will be required to report service levels on monthly basis. • Provide general project support to the SEAI Triple E and associated programmes. • Assist with the continuous development of the Triple E product register, associated programmes and online administrative system engaging with key stakeholders where and when required. For further information please see Request for Tender at www.etenders.gov.ie