Internet services

Tender description

Skills Development Scotland are conducting this tender process to establish a multi lot framework agreement for the provision of a range of web development services. The framework will be split into three (3) separate lots as follows: Lot 1: Digital Experience Design; Lot 2:Development — Front End and Back end Umbraco; Lot 3: Development — Front End and Back end Drupal. Suppliers may bid for appointment to 1 or more lots. The maximum value of call-off contracts placed under the framework agreement over the maximum 4-year term is GBP 3 725 000. Lot 1: Digital experience design. It is envisaged that the services included under this lot shall include but not be limited to; user experience, user centered design, information architecture, Interaction design, usability, usability testing, accessibility, Web Content Accessibility Guidelines (WCAG) Compliance, Human-computer interaction, web design, illustrations, design prototyping, user interface design, content strategy and design (including video), Agile practice. Suppliers will be required to be capable of providing a range of these services. SDS may from time to time have requirements for a supplier to work on site in their offices at Lomond House, George Square, Glasgow to deliver the services required under a call-off contract. Digital services have a well-established in-house development team and, in our experience, suppliers working onsite with the teams increases collaboration, idea generation and problem solving. For some projects a large number of stakeholders from within the business are involved. The supplier being based on site helps with getting a better understanding of the requirements first hand being part of these scoping/briefing meetings. This further aids teamworking when the internal Digital Services and supplier team are working on the project as a tight knit team. Lot 2: Development — front end and back-end Umbraco. It is anticipated that services under this lot shall include but not be limited to; (bootstrap and semantic — UI), technical support, Azure DevOps, prototype development, emerging technologies (data — analysis and integration, voice technologies, chatbots, AI, etc), Testing (automation, regression, testing standards), development using Agile principles. Suppliers shall be required to be capable of providing a range of these services. SDS may from time to time have requirements for a supplier to work on site in their offices at Lomond House, George Square, Glasgow to deliver the services required under a call-off contract. Digital dervices have a well-established in-house development team and, in our experience, suppliers working onsite with the teams increases collaboration, idea generation and problem solving. For some projects a large number of stakeholders from within the business are involved. The supplier being based on site helps with getting a better understanding of the requirements first hand being part of these scoping/briefing meetings. This further aids team working when the internal digital services and supplier team are working on the project as a tight knit team. Lot 3: Development — front end and back-end Drupal. It is anticipated that services under this lot shall include but not be limited to; (Semantic — UI), technical support, prototype development, emerging technologies (data — analysis and integration, voice technologies, chatbots, AI, etc), testing (automation, regression, testing standards), development using agile principles. Suppliers shall be required to be capable of providing a range of these services. SDS may from time to time have requirements for a supplier to work on site in their offices at Lomond House, George Square, Glasgow to deliver the services required under a call-off contract. Digital services have a well-established in-house development team and, in our experience, suppliers working onsite with the teams increases collaboration, idea generation and problem solving. For some projects a large number of stakeholders from within the business are involved. The supplier being based on site helps with getting a better understanding of the requirements first hand being part of these scoping/briefing meetings. This further aids team working when the internal digital services and supplier team are working on the project as a tight knit team.