19/181 - Framework for Business change support for the delivery of a Target Operating Model review

Tender description

Gas Networks Ireland has a requirement for the provision of Programme Management, Change Management and Business Process professional services to support a Target Operating Model detailed design and implementation. GNI has already completed a high level design and now seeks some support in developing a detailed design and implementation. The types of services required are, but not limited to; • Programme management for organisational change • Programme governance and assurance • Operational capability design and implementation • Process/organisational design and implementation • Change management services including stakeholder analysis and engagement planning and communications material • Business change assessment and impact analysis • Change delivery (implementation), including business readiness • Process analysis & design • Process mapping • Process performance design including development of suitable KPIs for measuring process performance and efficiency. • Process implementation and optimisation • Defining data capture requirements • Advising on data governance • Assistance in developing role descriptions • Industry insight for all of above (drawing on work done in comparable utilities)