WP1861: Global Digital Marketplace - value-chain mapping of procurement functions

Tender description

Why the Work is Being Done The vision of the Global Digital Marketplace Programme is to “partner with governments at all levels in emerging economies to open up procurement and make it more effective”. The programme has 5 strategic pillars, which are used as an organising framework of UK government approaches to digital and technology transformation, and associated procurement reforms: 1. Assuring plans before money is spent 2. Designing procurements and contracts 3. Assuring service delivery 4. Publishing open contracting data 5. Building institutional capabilities and capacities This discovery fits with strategic pillar 2: Designing procurement and contracts. More specifically, the discovery will seek to inform proposition 2 ‘Procurement platforms: build a new component’, which seeks to deliver a new component, a product or service that seeks to support the development of public procurement platforms. Through this engagement, the team will illustrate the connections (value chains of data, discrete data boundaries, technologies, capabilities, business functions, etc) between stakeholders and the strategic pillars of the programme, and provide analysis, insights and recommendations as the basis for delivery (what to build, what buy, what to reuse, what to consume). Problem to Be Solved Many governments are buying or building in-house procurement platforms. This means they potentially solve (or aim to solve but fall short of solving) the same problem many times over. Different procurement legislation, policies, processes, working practices, business models, cultures, etc, mean that the procurement agencies in partner countries often need to customise these platforms, which can lead to a poor or substandard user experience, inflexibility or inability to adapt, share, scale for future use, and maintain, lock-in and dependencies on single third-party suppliers, and poor or substandard value for money. Value-chain 'Wardley' mapping of procurement functions in their broadest sense (technologies, capabilities, data, culture, systems, etc) will help identify opportunities for common components/ systems to be developed, and a view of what should be built, bought, reused or consumed (and how). The outcomes of this work will support strategic recommendations for our programme and our stakeholders. Who Are the Users As a person in charge of developing a public procurement system, I need to understand what gaps exist and what problems can be solved by common components/ systems so that I don't waste time and money building or buying the wrong things. As a buyer, I need to simply, clearly and quickly commission the right services in fair, open, transparent and compliant ways, so that I can work collaboratively with successful suppliers to deliver better public services/value for money. As a supplier, I need simple, clear and quick access to government supply opportunities, able to talk about my capabilities in fair, open, transparent and compliant ways, so that I can win new business based on my merits, allowing my business to grow. Early Market Engagement GDS has engaged with the market on numerous occasions since the Global Digital Marketplace Programme was first publicly announced in September 2017 - see the GDS blog post titled ‘Make procurement open: it makes government better’ https://gds.blog.gov.uk/2017/10/04/make-procurement-open-it-makes-government-better More recent blogposts can be found here https://gds.blog.gov.uk/category/global-digital-marketplace/ Work Already Done This document provides general background information regarding the GDS Global Digital Marketplace Programme: https://docs.google.com/document/d/1wrDwfW2ppeEzO-xgFouw12Gu_df8nGtA-_ygJvIVBjw/edit?usp=sharing Relevant work planned, underway or completed with national or subnational governments in target countries, partners and stakeholders, will be shared with the successful supplier. Existing Team The Global Digital Marketplace Programme team consists of: -Director -Head of Delivery -Head of Product -Head of Operations -Head of Subnational Government and Tech Sector Engagement -Technical Architect -Senior Service Designer -Regional Product/ Senior Delivery Managers -Standards Assurance Lead -Skills and Capability Lead The successful supplier should plan for potentially collaborating virtually / remotely with other suppliers' teams working on: - WP1823 https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/10758 - WP1824 https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/11083 - WP1828 https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/11358 - WP1845 https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/11371 - WP1847 https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/11485 This virtual / remote collaboration may also extend to supplier partners commissioned locally in partner countries. Current Phase Alpha Work Location GDS is working fully remotely under current restrictions due to COVID-19. The successful supplier is expected to be able to work fully remotely. Any contact with the Global Digital Marketplace Programme, wider GDS teams, other suppliers' teams, etc, should be virtual only. Working Arrangments This work can be completed offsite and no domestic or international travel is expected. The GDS Global Digital Marketplace Programme team would like research and analysis insights to be presented incrementally throughout the engagement, during short, fortnightly ‘show and tell’ sessions. These sessions can be delivered remotely. GDS will share with the successful supplier any relevant findings from our own discovery and alpha work running parallel to this contract, which will focus on priority countries of Colombia, Indonesia, Malaysia, Mexico and South Africa. Security Clearance Baseline Personnel Security Standard (BPSS) Additional T&Cs No travel is expected during the duration of this contract however should restrictions change that make travel possible, all expenses must be pre-agreed with between the parties and must comply with the Cabinet Office (CO) Travel and Subsistence (T&S) Policy. All vendors are obliged to provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing meets the requirements of GDPR and ensures the protection of the rights of data subjects. For further information please see the Information Commissioner's Office website: https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/ Skills & Experience Extensive experience of value-chain/ 'Wardley' mapping in complex environments In-depth understanding of digital procurement tools and systems In-depth understanding of procurement laws and regulations in an international context Ability to communicate with stakeholders clearly and regularly in an international context Nice to Haves Experience of developing services that align to the Government Design Principles, Digital Service Standard and Service Manual Experience working with local or national governments No. of Suppliers to Evaluate 3 Proposal Criteria Technical expertise Delivery approach and methodology Supplier innovation Strong stakeholder engagement and outcomes Value for money Cultural Fit Criteria Collaborates closely with colleagues to meet user needs Transparent and collaborative when making decisions Works with GDS in a self-starting fashion Has policies, procedures or working practices and ethos that supports gender equality and social inclusion Payment Approach Capped time and materials Assessment Method Case study Work history Presentation Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers No questions have been answered yet Budget range £63,600 + vat