Closed tender

Call centre

Details

Buyer: Residential Tenancies Board
Value: EUR 40,000,000
Topic: Document management services
Published: 2 April 2020
Submission: 5 May 2020
Source: TedNotices

Tender description

The contracting authority proposes to engage in a competitive process for the establishment of a single-party framework agreement for the provision of contact center and document management services to the Residential Tenancies Board. Negotiated procedure.

Timeline

Completed: Tender published2 April 2020
Current notice
Completed: Submission date5 May 2020

About the buyer

Residential Tenancies Board is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72512000 · Document management services
75112000 · Administrative services for business operations
79342300 · Customer services
79510000 · Telephone-answering services
79512000 · Call centre
79999100 · Scanning services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@residential-tenancies-board.gov
Commercial Director	+44 •••• ••••••	••••••••@residential-tenancies-board.gov
Procurement Manager	+44 •••• ••••••	••••••••@residential-tenancies-board.gov
Category Lead	+44 •••• ••••••	••••••••@residential-tenancies-board.gov
Senior Buyer	+44 •••• ••••••	••••••••@residential-tenancies-board.gov
Contracts Manager	+44 •••• ••••••	••••••••@residential-tenancies-board.gov

10 similar open tenders

See more open tenders related to Call centre.

Explore all open tenders

Open tender
Telephony and Communication Services Dynamic Purchasing System
Scottish GovernmentGBP 48,000,000Closing 27 March 2028
Open tender
Establishment of a Panel: Provision of Consultancy services under the Green for Business Programme for the Local Enterprise Offices in Cork City Council
Cork City CouncilEUR 150,000Closing 30 June 2027
Open tender
Establishment of a Panel: Provision of Consultancy services under the Digital for Business Scheme for the Local Enterprise Office in Cork City Council.
Cork City CouncilEUR 324,000Closing 1 January 2028
Open tender
Term Extension of the National Highways Social Enterprise Dynamic Purchasing System (SEDPS)
National Highways LimitedGBP 65,000,000Closing 14 August 2028
Open tender
Term Extension of the National Highway's Social Enterprise Dynamic Purchasing System
National Highways LimitedGBP 65,000,000Closing 14 August 2028
Open tender
Facilities Management and Workplace Services DPS
Crown Commercial Service, Cabinet OfficeGBP 750,000,000Closing 23 February 2029
Open tender
Facilities Management & Workplace Services DPS
Crown Commercial ServiceGBP 1,250,000,000Closing 23 February 2029
Open tender
Housing Maintenance & Repair
Crown Commercial Service, Cabinet OfficeGBP 1,500,000,000Closing 23 February 2029
Open tender
Housing Maintenance & Repair
Crown Commercial ServiceGBP 1,000,000,000Closing 23 February 2029
Open tender
Telephony and Communication Services Dynamic Purchasing System
Scottish GovernmentGBP 48,000,000Closing 27 March 2028

Related buyers

Buyers similar to Residential Tenancies Board.

View all buyers

BuyersCountValue

Bord Iascaigh Mhara - Irish Sea Fisheries Board (BIM)
20
£4.5m
Commission for Regulation of Utilities
19
—
Tourism Ireland CLG
15
£3.7m
An Post
14
£0.9
Medical Council
1
£1.7m

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.

Try for free