Telecommunications services

Tender description

The contracting entity intends to procure a reliable and high availability cellular M2M communications service contract to enable end-to-end communications between components of the ESB AMI system, and a range of implementation and enduring services. Communications service: the provision of reliable communications within the bounds of agreed SLAs between ESB IT systems and Smart Electricity Meters (SEMs); Implementation services: the provision of services to design, implement and integrate the communications interfaces with the SEMs and the ESB IT systems and infrastructure; and Enduring support services: services to provide an incident management system, testing services and reporting services. The contracting entity intends to procure a reliable and high availability cellular M2M communications service contract to enable end-to-end communications between components of the ESB AMI system, and a range of implementation and enduring services. It is envisaged that during the Initial Period the services will be comprised of Implementation services, communications service for up to 2 000 000 including the provision of eSIM/SIMs and enduring services. It is proposed that the contract will include services under the following headings: Communications service: the provision of reliable communications within the bounds of agreed SLAs between ESB IT systems and Smart Electricity Meters (SEMs); Implementation services: the provision of services to design, implement and integrate the communications interfaces with the SEMs and the ESB IT systems and infrastructure, and Enduring support services: services to provide an incident management system, testing services and reporting services. It is proposed that the contract will include services under the following headings: Communications service: the provision of reliable communications within the bounds of agreed SLAs between ESB IT systems and Smart Electricity Meters (SEMs); Implementation services: the provision of services to design, implement and integrate the communications interfaces with the SEMs and the ESB IT systems and infrastructure, and Enduring support services: services to provide an incident management system, testing services and reporting services.