IT services: consulting, software development, Internet and support

Tender description

HIQA is establishing a multi-vendor framework agreement for the procurement of ICT resource services, under framework agreement Ref: (ICT-181). Please see Appendix 1, Section 3 for full details of each role required. All roles sought shall be at a senior level i.e. Min 4 years experience. A maximum of four (4) tenderers and a minimum of three (3) companies, where available, shall be awarded a place on each and every lot. This RFT is divided into the following six (6) lots: 1) application development — CRM (xRM); 2) project management; 3) business intelligence; 4) infrastructure; 5) application development — sharepoint; 6) application development — channel technologies. This lot covers the delivery of HIQA Regulation and legislative projects on the current HIQA CRM (xRM) system. Sample current projects include regulation of medical ionising radiation exposure, regulation of standards and regulation of upcoming legislation. This lot covers the delivery of HIQA non-regulation and legislative projects. Sample projects include risk management solutions, legal case management solutions, document/record management, programme management office solutions, audit and performance solution, HR solution, and finance solution. This lot covers the delivery of business intelligence and data analytics projects to support the regulatory, management, operational and financial reporting requirements of HIQA. These projects include the development of a new data warehouse, implementation of a new analytical platform, development of analytics dashboards and mobile business Intelligence etc. This lot covers the delivery of core infrastructure projects and services to support HIQA Regulation and Legislative projects. These projects include, windows server upgrades, firewall replacements, network upgrades, new offices, client OS upgrades, audio and visual upgrades, SAN and NAS upgrades and performance tuning, security improvements and auditing projects, and others. This lot covers the delivery of HIQA Regulation and legislative projects on the current HIQA SharePoint system. Sample current projects include intranet redevelopment, quality management system upgrade, regulation of medical ionising radiation exposure, regulation of standards and regulation of upcoming legislation. This lot covers the delivery of cloud and mobile solutions to support HIQA regulation and legislative projects. Projects include electronic notebook to support fieldwork, digital signatures, HIQA portal, API development/Architecture, publishing open data and various others projects.