SPISN/0118 Technical Author Resource

Tender description

Who Speclialist Work With You will be working along side the Unified Communications Technical Subject Matter Expert and the wider project team. Working for the Unified Communications Project Manager within DE&S. What Specialists Work On The Technical Author will be producing documentation for the Unified Communications (UC) project required in order to deliver required GFI for the continued development of support documentation (AESPs), to include, but not be limited to: • Support Task Analysis (STA) • Work Instructions (WI) • Knowledge Articles (KA) • Build Guide • Supporting Documents o Low Level Design (LLD) o Solution Recommendation Document (SRD) o Security Impact Statement (SIS) o Disaster Recovery (DR) Plan o Service Level Agreement (SLA) o Test Plans o Test Cases o Backup Plan Where the Work Takes Place Hereford - address to be confirm on appointment. Early Market Engagement Working Arrangements 40 hrs (8hrs Mon - Fri) Work Location Hereford - address to be confirm on appointment. Security Clearance Must be solely UK National Must hold a current and valid security clearance, minimum level: DV without caveats. Additional T&Cs DEFCON 5J (Edn 18/11/16) - Unique Identifiers DEFCON 76 (Edn 12/06) - Contractor's Personnel at Government Sites DEFCON 501 (Edn 11/17) - Definitions and Interpretations DEFCON 522 (Edn 11/17) - Payment and Recovery of Sums Due DEFCON 658 - (Edn 10/17) - Cyber DEFCON 659 - (Edn 02/17) - Security Measures DEFCON 660 - (Edn 12/15) - Official-Sensitive Security Requirements DEFCON 703 - (Edn 08/13) - Intellectual Property Rights Vesting In the Authority Skills & Experience MOD DV clearance required on day one of the appointment due to the sensitivity of the role Must have experience compiling technical documentation to a high quality standard, for use by an audience with a specified level of technical competence & baseline training/experience Have experience producing Support Task Analysis (STA), Work Instructions (WI), Build Guide and Supporting Documents Must have techical and product knowlege of Microsoft Unified Communications Must have techical and product knowlege of Oracle Unified Communications Must have techical and product knowlege of Dell Server Hardware Must have techical and product knowlege Server Virtulisation with VMware and Hyper-V Must have techical and product knowlege of CISCO Unified Communications Minimum 3 years Technical Author experience Nice to Haves Previous experience working with the MOD Previous exeperience providing Technical authoring, reviewing and quality assurance of GFI documentation No. of Specialists to Evaluate 3 Cultural Fit Criteria Work as a team with our organisation and other suppliers Take responsibility for their work Be transparent and collaborative when making decisions Assessment Method Reference Interview Evaluation Weighting Technical competence 70% Cultural fit 5% Price 25% Questions from Suppliers No questions have been answered yet Budget range £650