Closed tender

Offsite External Call Handling Services

Details

Topic
Call centre
Published
2 March 2020
Submission
23 March 2020

Tender description

To provide an out of hours telephony service during Monday to Friday 5pm to 8am and weekend cover from Friday 5pm through to Monday 8am (unless agreed otherwise through formal variation agreed by both parties). It is to include every bank holiday and Christmas closures between Christmas Eve and first working day after New Year. This service is required to operate every day of the year. The contract commencement date will be 1st May 2020 for an initial period of 2 years with the option to extend for a further 2 x 12 month periods at the discretion of ONGO.

Timeline

  1. Completed: Tender published2 March 2020
    Current notice
  2. Completed: Submission date23 March 2020

About the buyer

Ongo Homes is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre

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