Offsite External Call Handling Services
Details
- Buyer
- Ongo Homes
- Topic
- Call centre
- Published
- 2 March 2020
- Submission
- 23 March 2020
- Source
- ContractsFinder
Tender description
To provide an out of hours telephony service during Monday to Friday 5pm to 8am and weekend cover from Friday 5pm through to Monday 8am (unless agreed otherwise through formal variation agreed by both parties). It is to include every bank holiday and Christmas closures between Christmas Eve and first working day after New Year. This service is required to operate every day of the year. The contract commencement date will be 1st May 2020 for an initial period of 2 years with the option to extend for a further 2 x 12 month periods at the discretion of ONGO.
Timeline
- Completed: Tender published2 March 2020Current notice
- Completed: Submission date23 March 2020
About the buyer
Ongo Homes is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ongo-homes.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ongo-homes.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ongo-homes.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ongo-homes.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ongo-homes.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ongo-homes.gov |
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