Health and social work services

Tender description

The requirement is for the delivery of care and support at home services to be provided in West Sussex to service users referred by West Sussex County Council and West Sussex Clinical Commissioning Group. The services will deliver short and long-term care and support services to support people to maximise levels of independence and to live at home. The services will be delivered through a strength based and enablement approach to reduce the reliance on care services wherever possible making use of existing community resources and personal social networks that will improve outcomes for people whilst promoting wellbeing and keeping people safe. Full information is provided in the procurement documents. These areas have significant levels of demand and reflect around 85 % of the Council’s business. Two providers (one Primary, one Secondary) are sought in each area in order to enable contingency in these high-volume areas, whilst providing volumes to enable sustainable business models. Demand that cannot be met by the primary or secondary provider will be met by the reserve providers for that area. These areas have less demand and reflect around 13 % of the Council’s business. Historically they can be more challenging areas to sustain business within. A minimum guarantee of block hours will be offered in these areas to enable providers to be assured of a level of business to support sustainability and continuity for customers. Demand that cannot be met by the primary provider will be met by the reserve providers for that area. These areas present a significant proportion of the geography of the County; however demand represents only around 2 % of the Council’s Managed Budget business. Services required in these areas will be sought from the reserve list of providers for each Area. Should providers be able to offer services to out of county customers this should be identified by selecting the ‘Out of County’ Area in Lot 3. The Council will appoint providers that can offer live-in service provision to a reserve list. Should providers be able to offer live-in service provision this should be identified within the reserve list.